Q&A

Please check to see if any problems you have encountered with the phone are described in this section before taking the phone in for a service or calling a service engineer.

QHow do I view the list of outgoing calls,

incoming calls and missed calls?

A Press the key.

QWhy is the connection inconsistent or not

audible in certain areas?

AWhen the frequency environment is unstable in a certain area, connection may be inconsistent and inaudible. Relocate to another area and try again.

QWhy is the connection inconsistent or abruptly disconnects even when

established?

AWhen frequency is unstable or weak, or if there are too many users, a connection may be cut off even after it was established. Please try again later or attempt again after relocating to other areas.

QWhy won't the LCD turn on?

ARemove the battery, then replace it. Then turn on the power. If there is no change, fully charge the battery and try again.

QWhy does the phone heat up?

AThe phone may get hot when there is a very long call duration, when games are played or even when surfing the Internet for a long time. This has no effect upon the life of the product or performance.

QWhy does the battery run out so quickly

during normal use?

AThis may be due to the user environment, a large number of calls or a weak signal.

QWhy is no number dialed when an Address

Book entry is recalled?

ACheck that the number has been stored correctly by using the Address Book Search feature. Re-store them, if necessary.

105

Page 110
Image 110
LG Electronics GT550, Encore manual 105