LG Electronics HB905SB owner manual Network, Customer Support, 74Troubleshooting

74Troubleshooting

Network

BD-LIVE feature does not	• The connected USB storage may not have enough space.
work.	Connect the USB storage with at least 1GB free space.
	• Ensure that the unit is correctly connected to the local area
	network and can access the internet (see page 24).
	• Your broadband speed may not fast enough to use the BD-
	LIVE features. Contact your Internet Service Provider (ISP) and
	increase the broadband speed is recommended.
	• The [BD-LIVE connection] option in the [Setup] menu is set
	to [Prohibited]. Set the option to [Permitted].
Streaming video services	• Your broadband service speed may not be fast enough to
(such as YouTube, etc.) are	stream video services. Contact your Internet Service Provider
often stopped or “buffer”	(ISP) and increase the broadband speed is recommended.
during playback.
Shared folder or fi les from	• The fi rewall or anti-virus software on your media server is
your PC or a media server	running. Turn off the fi rewall or anti-virus software running
are not displayed on the	on your PC or media server.
[Home Link] menu.	• The player is not connected to the local area network that
	your PC or the media server are connected.

Design and specifications are subject to change without notice.

6

Troubleshooting

Customer Support

You can update the Player using the latest software to enhance the products operation and/or add new features. To obtain the latest software for this player (if updates have been made), please visit http://lgservice.com or contact LG Electronics customer care center.

HB905SB-A0.BPANLLK_ENG_0405.indd74 74 2010.3.5 9:18:34 AM