Section 1 Getting Started
Setting Up Service
In This Section
_ Getting Started With STi Mobile Service
_ Setting Up Voicemail
_ Getting Help
This section walks you through setting up service for your STi Mobile phone, unlocking your phone, setting up your voicemail, and how to contact STi Mobile Customer Care for assistance.
Getting Started With STi Mobile
Determine If Your Phone Is Already Activated
If you received your phone in the mail or purchased it at a retail store, your phone may already be activated. All you need to do is unlock your phone. If your phone is not activated, please refer to the User tips foldout included with your phone.
Unlocking Your Phone
Follow these steps to unlock your phone:
1.Press and hold END/PWR to turn the phone on.
2.Highlight Unlock and press OK.
3.Enter your
Tip: If you can’t recall your lock code, try using the last four digits of either your Social Security number or STi Mobile phone Number or try 0000. If none of these work, call STi Mobile Customer Care at
Activating Your Phone
To activate your phone, follow the directions in the User tips foldout included with your phone.
Setting Up Your Voicemail
All unanswered calls to your STi Mobile phone are automatically transferred to voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as your STi Mobile phone is activated.
To set up voicemail:
1.Press and hold the navigation button.
2.Highlight Voicemail and press OK.
3.Highlight Call and press OK.
4.Follow the system prompts to create your pass code, record your greeting, record your name announcement, and choose whether to activate
Note: The voicemail setup process may vary in certain Affiliate areas. For more information about using your voicemail, see “Using Voicemail” on page 79.
Getting Help
Visit Our Web Site
Go to www.stimobile.com for more information on STi Mobile services and options.
You can also:
¾View coverage maps
¾Learn how to use voicemail
¾Purchase Recharge Cards and accessories
¾Get answers to frequently asked questions
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