TROUBLESHOOTING
Questions and Answers
Operation
Question | Answer |
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Why is the oven light not on during | There may be several reasons why the oven light is not on. |
cooking? | Have you: |
| • Set a cooking time? |
| • Touched START? |
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Why does steam come out of the air | Steam is normally produced during cooking. The microwave oven |
exhaust vent? | has been designed to vent this steam. |
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Will the microwave oven be damaged if it | Yes. Never operate the oven empty or without the glass turntable. |
operates empty? |
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Does microwave energy pass through the | No. The metal screen bounces the energy back to the oven cavity. |
viewing screen in the door? | The holes (or ports) allow only light to pass through. They do not |
| let microwave energy pass through. |
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Why does a tone sound when a pad on | The tone tells you that the setting has been entered. |
the control panel is touched? |
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Can my microwave oven be damaged if | Like any other cooking appliance, it is possible to overcook food |
food is cooked for too long? | to the point that the food creates smoke, and even possibly fire |
| and damage to the inside of the oven. It is always best to be near |
| the oven while you are cooking. |
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When the oven is plugged into a wall | The microcomputer controlling your oven may temporarily |
outlet for the first time, it does not work | become scrambled and fail to function as programmed when you |
properly. What is wrong? | plug it in for the first time or when power resumes after a power |
| interruption. Unplug the oven from the ~120 volt household outlet |
| and then plug it back in to reset the microcomputer. |
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Why do I see light reflection around the | This light is from the oven light which is located between the |
outer case? | oven cavity and the outer wall of the oven. |
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What are the various sounds I hear when | The clicking sound is caused by a mechanical switch turning the |
the microwave oven is operating? | microwave oven’s magnetron ON and OFF. The heavy hum and |
| clunk is from the change in power the magnetron draws as it is |
| turned ON and OFF by a mechanical switch.The change in blower |
| speed is from the change in line voltage caused by the magnetron |
| being turned ON and OFF. |
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What does | That means failure mode. Contact the nearest Authorized Service |
display mean? | Center. |
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