Appendix a Troubleshooting | Linksys RT31P2 guide

Broadband Router with 2 Phone Ports
The Applications & Gaming Tab - UPnP Forwarding	33
The Applications & Gaming Tab - DMZ	36
The Applications & Gaming Tab - QoS	37
The Administration Tab - Management	40
The Administration Tab - Log	42
The Administration Tab - Factory Defaults	43
The Administration Tab - Firmware Upgrade	43
The Status Tab - Voice	44
The Status Tab - Router	45
The Status Tab - Local Network	46
Appendix A: Troubleshooting	47
Common Problems and Solutions	47
Frequently Asked Questions	61
Appendix B: Finding the MAC Address and IP Address for Your Ethernet Adapter	67
Windows 98 or Me Instructions	67
Windows 2000 or XP Instructions	68
For the Router’s Web-based Utility	68
Appendix C: Windows Help	69
Appendix D: Glossary	71
Appendix E: Specifications	77
Appendix F: Warranty Information	79
Appendix G: Regulatory Information	81
Appendix H: Contact Information	83

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Linksys RT31P2 manual Appendix a Troubleshooting, Common Problems and Solutions Frequently Asked Questions

Contents

Broadband Router Copyright and Trademarks How to Use this GuideWord definition Table of Contents Appendix a Troubleshooting Common Problems and Solutions Frequently Asked Questions Back Panel Front Panel 16 Security Tab VPN Passthrough Introduction Welcome What’s in this Guide? Introduction What’s in this Guide? Broadband Router with 2 Phone Ports An Introduction to Local Area Networks Networking BasicsUse of IP Addresses Networking Basics Getting to Know the Router Back Panel Front Panel Proceed to Connecting the Router Broadband Router with 2 Phone Ports Connecting the Router Overview Connection Instructions Connect a PC Configuring the Router Setup Voice SecurityApplications & Gaming Administration How to Access the Web-based UtilityStatus Setup Tab Basic Setup Internet SetupInternet Connection Type Obtain an IP automatically Static IP PPPoE RAS for SingTel PPPoE Pptp Heart Beat Signal Heart Beat Signal Network Setup Optional SettingsRouter IP Packet a unit of data sent over a network Network Address Server Settings Dhcp Setup Tab Ddns Time Setting DynDNS.org TZO.com Setup Tab MAC Address Clone MAC Clone Setup Tab Advanced Routing Advanced Routing 13 Routing Table Entry List Security Tab Filter Filter IP Address RangeFilter Port Range Filter MAC Address Block WAN Requests 15 Filtered MAC Address Security Tab VPN Passthrough VPN Passthrough Voice Tab Applications & Gaming Tab Port Range ForwardingPort Range Forwarding Port Range Port Triggering Applications & Gaming Tab Port TriggeringTriggered Range UPnP Forwarding Applications & Gaming Tab UPnP ForwardingForwarded Range Configuring the Router Broadband Router with 2 Phone Ports Applications & Gaming Tab DMZ DMZ Applications & Gaming Tab QoS Application-based QoS Port-based QoS Specific Port# fields Voice QoS Administration Tab Management Router PasswordLocal Router Access Remote Router Access Backup and Restore UPnP Administration Tab Log Log Administration Tab Firmware Upgrade Administration Tab Factory DefaultsFirmware the programming code that runs a networking device Status Tab Voice InformationLine1 Status Line2 Status Status Tab Router 31 Status Tab Router Status Tab Local Network Local Network Appendix a Troubleshooting Common Problems and Solutions For Windows 98 and Millennium Need to set a static IP address on a PC For Windows For Windows XP Want to test my Internet connection For Windows XP Configuring the Router for details Am not able to access the Router’s Web-based Utility Setup Need to set up a server behind my Router Application Start and End Protocol IP Address Enabled TCP Can’t get the Internet game, server, or application to work Broadband Router with 2 Phone Ports To start over, I need to set the Router to factory default My DSL service’s PPPoE is always disconnectingFor Microsoft Internet Explorer 5.0 or higher For Netscape 4.7 or higher Broadband Router with 2 Phone Ports Need to use port triggering Frequently Asked Questions How do I make a phone call?Can I make calls if my Internet connection is down? Can I make calls while I’m browsing the Internet? Is IPSec Passthrough supported by the Router? Where is the Router installed on the network?Does the Router support IPX or AppleTalk? How can I block corrupted FTP downloads? Broadband Router with 2 Phone Ports What is DMZ Hosting? If all else fails in the installation, what can I do?Will the Router function in a Macintosh environment? Is the Router cross-platform compatible? How many ports can be simultaneously forwarded?Which modems are compatible with the Router? How can I check whether I have static or Dhcp IP addresses? Figure B-1 IP Configuration Screen Windows 98 or Me Instructions Windows 2000 or XP Instructions For the Router’s Web-based Utility Shared Resources Appendix C Windows HelpNetwork Neighborhood/My Network Places Appendix C Windows Help Appendix D Glossary Appendix D Glossary Broadband Router with 2 Phone Ports Packet a unit of data sent over a network Broadband Router with 2 Phone Ports Broadband Router with 2 Phone Ports Appendix E Specifications Two Standard Phone Ports, One Power Port Appendix E Specifications Appendix F Warranty Information Limited Warranty Appendix F Warranty Information Appendix G Regulatory Information FCC Statement Appendix G Regulatory Information Appendix H Contact Information Appendix H Contact Information