Troubleshooting (cont.)

Symptoms

Probable Causes

Recommended Action

7.

Blower motor runs but no

A.

Blower air inlet is blocked.

A.

Clean blower air inlet.

 

air bubbles are formed.

B.

Airjets are clogged.

B.

Use a small between-the-teeth

 

 

 

 

 

dental brush and white vinegar.

 

 

 

 

 

Dip the brush in the vinegar, brush

 

 

 

 

 

the hole, rinse the brush in clean

 

 

 

 

 

water, and then use the wet rinsed

 

 

 

 

 

brush to rinse the hole.

 

 

C.

Check valve does not work.

C.

Replace the check valve.

 

 

D.

Blower motor does not work.

D.

Replace the blower motor.

 

 

E.

Control does not work.

E.

Replace the control.

8.

Blower motor operates,

A.

Blower air inlet is blocked.

A.

Clear blower air inlet.

 

air bubbles are formed,

B.

Loose, disconnected, or

B.

Check wiring for proper

 

zone controls work, but

 

damaged wiring harness.

 

connections. Replace the wiring

 

variable speed feature

 

 

 

harness if necessary.

 

does not work.

 

 

 

 

 

C.

User keypad does not work.

C.

Replace the user keypad.

 

 

 

 

D.

Blower motor does not work.

D.

Replace the blower motor.

 

 

E.

Control does not work.

E.

Replace the control.

9.

Blower motor won’t turn

A.

User keypad does not work.

A.

Replace the user keypad.

 

off when the Power icon

B.

Loose, disconnected, or

B.

Check wiring for proper

 

on user keypad is

 

damaged wiring harness.

 

connections. Replace the wiring

 

pressed.

 

 

 

harness if necessary.

 

 

C.

Control does not work.

C.

Replace the control.

10.

A zone does not produce

A.

Zone is not selected.

A.

Select the zone according to the

 

air bubbles but another

 

 

 

instructions in the Operating

 

zone operates normally.

 

 

 

Instructionssection.

 

 

B.

Butterfly valve does not work.

B.

Replace the butterfly valve.

 

 

C.

Loose, disconnected, or

C.

Check wiring for proper

 

 

 

damaged wiring harness.

 

connections. Replace the wiring

 

 

 

 

 

harness if necessary.

 

 

D. User keypad does not work.

D. Replace the user keypad.

 

 

E.

Control does not work.

E.

Replace the control.

11.

Surge mode does not

A.

User keypad does not work.

A.

Replace the user keypad.

 

work.

 

 

 

 

 

 

B.

Control does not work.

B.

Replace the control.

12.

Water spillage or damage

A.

Drain or overflow leaking.

A.

Repair or replace the drain

 

observed under the bath.

 

 

 

assembly according to the

 

 

 

 

 

manufacturer’s instructions.

 

 

B.

Wall, deck, and/or shower door

B.

Apply silicone sealant at the seams

 

 

 

is improperly sealed.

 

between the bath and the wall,

 

 

 

 

 

deck, or door.

 

 

C.

Cracked piping or air channels.

C.

Refer to the manufacturer.

13.

Bath does not purge

A.

Level sensor wires are

A.

Connect the level sensor wires.

 

automatically.

 

disconnected.

 

 

 

 

 

 

 

Chromatherapy (if equipped)

 

 

 

 

 

 

 

Symptoms

Probable Causes

Recommended Action

14.

Chromatherapy lights do

A.

Loose, disconnected or damaged

A.

Check wiring for proper

 

not work.

 

wiring/connections.

 

connections. Replace wiring if

 

 

 

 

 

necessary.

 

 

B.

Control does not work.

B.

Replace control.

15.

Chromatherapy does not

A.

Chromatherapy harness

A.

Replace the chromatherapy harness

 

cycle.

 

assembly does not work.

 

assembly.

 

 

 

 

 

 

1199249-2-A

20

Kohler Co.

Page 20
Image 20
Kohler 1199249-2-A manual Troubleshooting