Troubleshooting (cont.)

Symptoms

Probable Causes

Recommended Action

2.

Ground-Fault

A.

Electrical harness is wet or

A.

Check for wet connections. Dry the

 

Circuit-Interrupter (GFCI)

 

damaged.

 

connections and repair the leak.

 

or Residual Current

 

 

 

Check for insulation or connector

 

Device (RCD) trips when

 

 

 

damage. Replace the harness if

 

bath is turned on.

 

 

 

damaged.

 

 

B.

Electrical wiring to the bath

B.

Have a qualified electrician

 

 

 

junction box is wet or damaged;

 

diagnose and correct the problem

 

 

 

or the power amperage is

 

in accordance with applicable

 

 

 

inadequate.

 

building and electrical codes; or

 

 

 

 

 

increase the power amperage to 20

 

 

 

 

 

A.

 

 

C.

Electrical wiring to the bath

C.

Have a qualified electrician

 

 

 

power cord is wet or damaged.

 

diagnose and correct the problem

 

 

 

 

 

in accordance with applicable

 

 

 

 

 

building and electrical codes.

 

 

D. Blower motor is shorted

D. Replace the blower motor.

 

 

 

internally.

 

 

 

 

E.

Control is shorted internally.

E.

Replace the control.

3.

User keypad is

A.

Control program is locked.

A.

Reset GFCI or RCD.

 

illuminated, but does not

B.

P5 plug assembly harness from

B.

Check wiring for proper

 

respond to icons or outer

 

user keypad to control is loose,

 

connections. Replace the wiring

 

ring.

 

disconnected, or damaged.

 

harness if necessary.

 

 

C.

User keypad does not work.

C.

Replace the user keypad.

 

 

D.

Control does not work.

D.

Replace the control.

4. Blower motor will not

A.

Power cord from blower motor

A.

Check wiring for proper

 

start.

 

to control is loose, disconnected,

 

connections.

 

 

 

or damaged.

 

 

 

 

B.

Blower motor does not work.

B.

Replace the blower motor.

 

 

C.

Control does not work.

C.

Replace the control.

5.

Blower motor stops

A.

Blower motor overheated and

A.

Check for blockage at air inlet.

 

running and will not

 

protection device activated.

 

Remove blockage and allow motor

 

immediately restart.

 

 

 

to cool. Refer to User keypad is

 

Keypad is illuminated.

 

 

 

illuminated, but does not respond

 

 

 

 

 

to icons or outer ring. Blower

 

 

 

 

 

motor will not start.

6. Blower motor starts, some

A.

Blower motor speed is too low.

A.

Increase speed set point to blower

 

but not all airjets are

 

 

 

motor.

 

bubbling.

B.

Blower air inlet is blocked.

B.

Clear blower air inlet.

 

 

C.

Blower motor does not work.

C.

Replace the blower motor.

 

 

D. Blower motor discharge is

D. Clear blockage.

 

 

 

blocked.

 

 

 

 

E.

Check valve does not work.

E.

Replace the check valve.

 

 

F.

Airjets are clogged.

F.

Use a small between-the-teeth

 

 

 

 

 

dental brush and white vinegar.

 

 

 

 

 

Dip the brush in the vinegar, brush

 

 

 

 

 

the hole, rinse the brush in clean

 

 

 

 

 

water, and then use the wet rinsed

 

 

 

 

 

brush to rinse the hole.

 

 

G. Some zones are closed.

G. Operate all zones.

 

 

 

 

 

 

Kohler Co.

19

1199249-2-A

Page 19
Image 19
Kohler 1199249-2-A manual Troubleshooting, Symptoms Probable Causes Recommended Action