Email Information | LG Electronics Vortex, MFL67011201(1.0)G

FAQ(Updated) 321

Email Information

Unable to access your Email on the Vortex™?

You may need to manually set up your account as a POP3 or IMAP4 account.

Why can’t I open email attachments?

To view some file types, you must first download the applications (from the Android Market) that can access those file types. Initially, the Ally™ only supported picture attachments. A recent software update has expanded the type of files supported.

File types supported by the Email application

-Image: JPG/JPEG, BMP, PNG, GIF, WBMP

-Audio: mp3, wma, 3gp, wav, amr, ogg, midi(mid), imy, aac, m4a

-Video: mp4, wmv, asf, 3gp, 3g2, m4v, avi, divx

-Document: MS office 2003, 2007(doc, xls, ppt, docx, xlsx, pptx), pdf, txt, rtf, zip

Other Email-Related Issues

I can’t connect to the Mail Server, why?

If you are unable to connect to the Mail server but other applications are still able to access the data network, you will need to contact the Email server manager.

Why won’t the phone open a file that is supposed to be supported by the phone?

If you are unable to open an image, video, audio, or other attached file, it is possible that the file was saved with the wrong file extension.

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LG Electronics Vortex, MFL67011201(1.0)G manual Email Information, Other Email-Related Issues

Contents

User Guide Page Use the correct external power source Important Health Information and Safety Precautions Important Health Information and Safety Precautions Safety Precautions for Direct Sunlight Environment Restrictions Interference with Medical Equipment Functions Regulatory requirements in your country HAC Installing the Battery and microSD Card Connecting to Networks and Devices Placing and Receiving Calls MicroSD Card Communication Changing Messaging Settings Entertainment Tool Settings 325 SafetySpecifications FAQ FAQUpdated Important Customer Information Technical Details Important Information TIA/EIA-95A FCC RF Exposure Information Technical Details Technical Details Front View Phone Overview Rear View Left Side Right Side Volume Keys MicroSD Slot Cover as shown Battery cover Above Clicks into place Installing the Battery and microSD CardInstalling the battery Removing the battery To unmount the microSD card Inserting a microSD cardTo remove the microSD card Charging the Phone Charging with USB Battery temperature protectionBattery charge level Using the phone without battery To check the battery charge level Optimizing Battery LifeTips to extend the life of your battery To monitor and control what uses the battery To unlock the phone Turning the Phone On and OffTurning the phone on Turning the phone off To turn the phone sounds off Touch Begin to start using the phone Your Google Account Setting up your Google Account Additional accounts Following icons indicate the status of your phone Phone’s Status IconsStatus icons Following icons indicate that youve received a notification Notification icons Getting to Know the Home Screen Press the Home Key at any time, from any application TouchscreenTo return to the Home screen To view other Home screen panes Basics Swype Tips Using the Swype KeyboardText Input Methods Preferences settings Swype SettingsTo configure Swype settings About Swype Advanced SettingsHelp You can also enter text by speaking instead of by typing Using the Android keyboardTo enter text To change the keyboard orientation To enter numbers, symbols, and other characters You can edit the text that you enter by typing or speaking Entering text by speakingTo enter text by speaking To select text Editing textTo edit text Copy or Cut the text to paste To cut or copy textTo paste text Overview Applications How to View, Open and Switch Customizing the Launch screen Opening and Closing the Launch screen Touch the icon for the other application you want to open Opening and Switching ApplicationsTouch an application icon to open it Press the Home Key Adding application icons to the Home screen Options menus Working with Menus Context menus Managing Notifications Touch and drag the Status bar to the bottom of the screen To open the Notifications panelTo respond to a notification To close the notifications panel Phone and Web search using text entrySearching Your Phone and the Web To clear all notifications Touch Search to search for the entered terms Touch Pattern Setting a Lock Pattern for the First TimeLocking the Screen Changing Your Lock Pattern Using a PIN or Password to Lock the Screen To add an item to the Home screen Customizing the Home Screen To change the Home screen wallpaper To move an item on the Home screenTo remove an item from the Home screen To rename a folder Connecting Quickly With Your Contacts To disable data when roaming Connecting to Mobile Networks Touch 1x only Connecting to Wi-Fi NetworksTo limit your data connection to 2G networks To turn Wi-Fi on and connect to a Wi-Fi network To add a Wi-Fi network To receive notifications when open networks are in range With ActiveSync, you can To forget a Wi-Fi networkActiveSync Touch the Applications Launcher Key Music Menu Key Sync Windows Media Sync Disconnect the USB Cable Follow the process below to Disconnect USB Autorun To select USB mode for AutorunTouch Mass Storage mode to connect PC for Autorun Autorun is not available when Modem Mode with AutorunTo change the setting while Autorun is running You can change the settings while Autorun is running. Press Using the Status bar to change the settings Downloading LG USB Modem Driver Before you proceed Enable DUN Make Your Device a 3G Mobile Hotspot Sharing your phone’s mobile data connection Touch 3G Mobile Hotspot Portable Wi-Fi hotspot is active Portable hotspot are active Your portable hotspot is now created To turn Bluetooth on or off Connecting to Bluetooth Devices To pair your phone with a Bluetooth device To change your phone’s Bluetooth name To configure the Bluetooth features you want to use To connect to a Bluetooth device To add a VPN Connecting to Virtual Private NetworksTo disconnect from a Bluetooth device To unpair a Bluetooth device To disconnect from a VPN To connect to a VPN Working With Secure Certificates To install a secure certificate from the microSD card MicroSD Card MicroSD CardYour Devices microSD Card and Adapter MicroSD Adapter Review the available information MicroSD Card SettingsViewing Memory in the microSD Card Formatting the microSD Card Connecting Your Device to Your Computer Carefully remove the USB cable from the phone Important Connection Information To place a call by dialing Placing and Ending CallsTo open the Phone application Airplane mode To answer a call When unlockedAnswering or Rejecting Calls To open the Call log To silence the ringer, press the Down Volume KeyWorking with the Call Log To decline a call and divert it to voicemail To clear the Call log To dial a number in the Call logTo add an entry’s number to your Contacts To take other actions on a Call log entry To call a favorite contact Calling Your ContactsVoice Dialer To call a contact To mute the microphone during a call Options During a Call Managing Multiple Calls To switch between a Bluetooth headset and the phoneTo switch between current calls Speaker is turned off automatically when the call ends To set up a conference call To listen to your Voicemail Listening to Your Voicemail To access your voice mail from your wireless device To set up your Voicemail Scroll the screen up, then touch Search Setting Web and Quick Search Box OptionsSearch Bing Search Internet Searching the Web and Your Phone Using the Quick Search BoxBrowser Browse web pages 100 Web To delete the bookmark, touch Delete bookmark Bookmark your favorite web pages To get directions Bing Maps Searching For Locations and PlacesTo search for a location Getting Directions VZ Navigator To navigate with turn-by-turn directions Navigating with Spoken, Turn-by-Turn Directions To view turn-by-turn directions in a list To get an alternate route to your destination To preview your routeTo view traffic conditions on your route To open News and Weather Checking the news and weather 108 Web Changing News and Weather Settings News settings Weather settings 110 Web Refresh settings City ID Using RSS ReaderRSS Reader To purchase City ID if you said no during the trial? Slacker To use the Skype mobile To access the Slacker applicationSkype mobile How to Access and Register Backup Assistant Backup Assistant Manually backing up your contacts Using Backup Assistant Change your PIN code Changing the backup schedule To open the Kindle application New Features on the Kindle for VortexTM applicationKindle Shop for books in the Kindle Store Download video clips VideoCast Video on Demand Browse video clips Cast Media Manager Verizon Wireless Media Store RingtonesMusic and Tones Ringback Tones Purchase songs or albums on your PC Cast Music with RhapsodyPurchase songs on your phone Download a PC copy of an over-the-air OTA purchased track Sync your music from your PC to your phone Play songs with your wireless deviceConnect your phone and PC using a USB cable Play songs Contacts Using Your ContactsMobile IM To open your Contacts application Contact Multiselect To Use the Multiselect Feature To open a list of your favorite contacts To view details about a contact To add a new contact Adding Contacts To import contacts from your microSD card Importing, Exporting, and Sharing Contacts To share a contact To export contacts to your microSD card Searching for a Contact Adding a Contact to Your FavoritesTo add a contact to your favorites list To remove a contact from your favorites list To edit contact details Editing Contact Details To set a ringtone for a contact To change a contact’s default phone numberTo divert calls from a contact to your voicemail Communicating with Your Contacts To delete a contact Touch a contacts picture to open Quick Contact for Android To connect by using Quick Contact for AndroidTMTo communicate with a contact To set whether contacts without phone numbers are displayed To call a contact’s default numberSelecting Which Contacts are Displayed After youve made your selections, touch Done To change which groups are displayed To join contacts Joining Contacts To separate contact information Adding and Removing AccountsSeparating Contact Information Touch the kind of account you want to add To add an account Confirm that you want to remove the account To remove an account To configure general sync settings Configuring Account Sync and Display Options Communication To sync information manually To change an account’s sync settings Accounts screen Opening Email and the Accounts ScreenTo open the Email application Accounts Screen To open your Combined Inbox To read a message Reading Your Messages To delete a message Responding to a MessageTo reply to or forward a message To mark a message as unread To view your starred messages Starring MessagesTo star a message To unstar a message To compose and send a message Composing and Sending Email Press the Menu Key , then touch Refresh Working with Account FoldersTo view an account’s folders To add an email account Adding and Editing Email Accounts Communication Following settings can be changed for your Email accounts Changing Email Account SettingsEmail account settings To change an account’s settings Communication Incoming server settings Imap path prefix Settings for POP3 accountsPort Security type Require sign-in Outgoing server settings With the Facebook application you can Using the Facebook applicationFacebook Facebook for LG Application Press Adding a Facebook widgetMy Status Home screen Searching for Facebook users to add to your friends Share a status message You can also send a facebook message from your friends Setting Facebook optionsVisual Voice Mail Sending a facebook message To use Visual Voice Mail Gmail is Different Gmail To open the Gmail application Opening Gmail and Your Inbox To switch accounts To open your Inbox when Gmail is running Touch the account that contains the email you want to read Touch the contact name to open that message To reread a message Composing and Sending a Message Scroll to the bottom of a message Replying to or Forwarding a Message You action affects the selected batch of messages Working with Conversations in Batches To label a batch of conversations at once When reading a conversations messages, press the MenuLabeling a Conversation To label a conversation Touch its star again Starring a MessageViewing Conversations by Label Searching for Messages Reporting SpamTo report a conversation as spam To Archive a conversation Archiving ConversationsSynchronizing Your Messages Enter the number of days then touch OK To select which conversations to synchronizeTo set how many days of conversations to synchronize Enter a signature or other information Touch OK Changing Gmail SettingsAppending a Signature to Your Messages Notification settings General Settings To delete a message thread from the Messaging window MessagingOpening Messaging To open Messaging To send a text message Exchanging Messages To create and send a multimedia message To view details about a message Changing Messaging SettingsTo respond to messages you receive Multimedia message MMS settings Storage settingsText message SMS settings How to select the type of keyboard you want To open Google Talk and sign TalkSigning in and Opening your Friends List To return to your friends list Chatting with Friends To chat with a friend To sign out of Google Talk To accept an invitation to chat To switch between active chats Touch the name of the friend to invite To invite a friend to join a group chatTo chat on or off the record To end a chat Status Icons Changing and Monitoring Online StatusTo change your online status Managing Your Friends List To change your status messageTo change your picture To view all friends or only those most popular with you To add a friend to your Friends listTo view and accept an invitation to become a friend To view a list of pending invitations to friends To block a friend Changing Google Talk SettingsTo add a friend to the Most popular group To set whether you sign into Google Talk automatically To configure notifications for new Google Talk messagesTo show or hide the mobile indicator to friends Checkmark or uncheck Mobile indicator Twitter home screen TwitterTwitter for LG application Tweeting on your phone Sending a tweet Sending a direct message Setting Twitter for LG optionsSearching for Twitter users to follow Contacts Phone applicationPhone Call log Favorites Open an Application Call a Contact by Voice Dialling Voice Search Getting to know the viewfinder Camera Open the Camera application Using the focus modeTaking a quick photo Once you’ve taken the photo Using the advanced settings Entertainment Viewing your saved photos Reset Restores all the settings back the the defaultsYou can access your saved photos from within the camera Shooting a quick video Video Camera After shooting a video Watching your saved videos Adjusting the volume when viewing a videoSetting a photo as wallpaper Your Photos and Videos To open Gallery and view your albums Adjust the cropping box, if necessary, then touch SaveGallery Opening Gallery and Viewing Your Albums Working with Albums To open an album and view its contents To change how the contents of an album are displayed To share an album To Work with Batches of Pictures or Videos To delete an album To get details about an album To view and browse pictures Working with Pictures Picture is saved with the new orientation To watch a slideshow of your picturesTo rotate a picture Touch a picture to view the control buttons, then touch To crop a picture To delete a picture To get details about a pictureTo share a picture Touch the video to view the playback controls Working with VideosTo play videos To delete a video To share a video To open Android Market application MarketOpening Android Market and Finding Applications To get help with Android Market To browse for applications Touch Search at the top right of the screen or press To open a screen with details about an applicationTo search for applications To return to Android Market home screen To download and install an application Downloading and Installing Applications Entertainment To view your downloaded applications To create a Google Checkout accountManaging Your Downloads To request a refund for an application To uninstall an application To flag inappropriate applications To set whether you’re notified about updated applicationsTo rate an application To copy music files onto the phones microSD card MusicTransferring Music Files to Your Phone To open Music and view your music library Opening Music and Working with Your Library To delete a song from the microSD card To search for music in your library To play music Playing Music To play your tracks in a party shuffle To control playback volumeTo control playback To create a playlist To use a song as a ringtoneWorking with Playlists To sync from your phone To add a song to a playlistTo remove a song from a playlist To rename or delete a playlist Touch the video you want to play Video PlayerPlayback controls Video player list options Touch YouTube on the Home screen or on the Launch screen YouTubeTMOpening YouTube and Watching Videos To open the YouTube application To search for videos To watch and interact with YouTube videos To share your videos on YouTube Voice Recorder Touch the voice memo you wish to play Record a Voice MemoPlay a Voice Memo Managing your Voice Memos Voice Recorder Context Menu To access ScrabbleScrabble Tetris To access TetrisDynamic resolution To open the Calendar application CalendarViewing Your Calendar and Events To change your calendar view Press the Menu Key , then touch Agenda To switch to Agenda viewWorking in Agenda View To learn more about events in Agenda view To add an event in Day view To switch to Day viewWorking in Day View To learn more about events in Day view To add an event in Week view To switch to Week viewWorking in Week View To learn more about events in Week view Press the Menu Key , then touch Month To switch to Month viewWorking in Month View To view more information about events in Month view To view information about an event Viewing Event Details To create an event Creating an Event To delete an event Editing or deleting an eventTo edit an event To delete an event reminder Setting an Event ReminderTo set an event reminder To respond to an event reminder Responding to an Event Reminder To set whether calendars are stored on the phone or visible Synchronizing and Displaying Calendars Changing Calendar Settings Allows you to perform simple mathematical calculations CalculatorTo open and use the Calculator To play a slideshow ClockViewing the Date, Time, and Other Information To open the Clock application To dim the Clock display Setting AlarmsTo set an alarm Changing Clock Alarm Settings Create a New Document ThinkFree Office Document, press the Menu Key , then touch Edit View and edit a document on your deviceThinkFree document tools Manage documents online Changing Browser settings SettingsOpening Settings To open Settings Settings Wireless & networks Regulatory domain Set the number of channels to use Mobile networks Call settings Sound Incoming calls Location & security Display Screen unlock Applications Device administration Settings Accounts & sync Personal data PrivacySD card & phone storage Language & keyboard Search Menu Key and touch Add to add a word Voice input & output Connectivity Accessibility About phone Date & time TIA Safety Information Phone Operation Safety Safety Safety Information Safety Safety Safety Avoid potential hearing loss Safety FDA Consumer Update Safety Safety Safety Safety Safety Safety Safety Driver Safety Tips Safety Specific Absorption Rate Consumer Information on SAR Safety Safety Safety FCC Hearing Aid Compatibility and Volume Control Specifications Sensors Platform 306 FAQ FAQ 308 FAQ What is Remember to back up any Menu Key Touch Settings Location Security 312 FAQ VPN access configuration is Remove an Alarm 316 FAQ FAQUpdated Can I import contacts to my VortexTM? To confirm the selection, touch the OK button How can I separate the grouped contacts? Menu Key and touch Sync now to manually synchronize data How can I sync contacts?How can I check that my data is synchronizing? Email Information Other Email-Related Issues Supported Email Features Why do my Exchange emails only go back a few days? How do I sync Facebook/Twitter for LG with the phone? FAQUpdated Limited Warranty Statement What LG will do State LAW Rights Limited Warranty Statement Index Index Index