. LG Network Storage Maintenance
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System failure or malfunction
If the LG Network Storage does not display SVC_CODE[00_00] which verifies normal
status and seems to have encountered a problem after running a ‘Self-diagnosis’ on
the administrator web as stated above in section 7.4, follow the steps below.
① For technician’s reference, write down the error code appearing on the LCD
‘[SVC_CODE xx_yy] and make a record on tasks done before the accident and
messages you witnessed.
② For error messages mentioned in ①, you can get help from LG electronics
Service Site if such errors were caused by negligence. http://www.lge.com.
③ When no solution exists, do not disassemble and call the service center for
remote technical support.
Power cut or failure
When power failure occurs, the LG Network Storage will return to its former pre
power-failure state after reboot. In case of system malfunctions under normal
environment, observe the following procedure.
① If the system settings are modified, the user must perform a new set up after
reboot.
② If the system is still acting strangely contact the service centre.
To prevent data loss, frequently back up files.
① Follow the above description for shutdown/restart.
② In the case that a potential shut down is expected, all files must be saved and
backed up. After the power is restored, reboot the system.
System temperature protection
If HDD temperature within the system exceeds 67 degrees Centigrade or 153 degrees
Fahrenheit, the system ends automatically and to protect hardware.