LG Electronics SH96TA-S, SH96SB-C, HB906TA Network, Troubleshooting, Symptom, Cause & Solution

56 Troubleshooting

Network

Symptom	Cause & Solution
BD-LIVE feature does not work.	yy The connected USB storage may not have enough space. Connect
	the USB storage with at least 1GB free space.
	yy Ensure that the unit is correctly connected to the local area network
	and can access the internet (see page 26-28).
	yy Your broadband speed may not fast enough to use the BD-LIVE
	features. Contact your Internet Service Provider (ISP) and increase the
	broadband speed is recommended.
	yy The [BD-LIVE connection] option in the [Setup] menu is set to
	[Prohibited]. Set the option to [Permitted].
Streaming video services (such	yy Your broadband service speed may not be fast enough to stream
as YouTube™, etc.) are often	video services. Contact your Internet Service Provider (ISP) and
stopped or “buffer” during	increase the broadband speed is recommended.
playback.
Shared folder or files from your	yy The firewall or anti-virus software on your media server is running.
PC or a media server are not	Turn off the firewall or anti-virus software running on your PC or
displayed on the device list.	media server.
	yy The player is not connected to the local area network that your PC or
	the media server are connected.

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Troubleshooting