Troubleshooting

Please check to see if any problems you have encountered with the phone are described in this section before calling 3 Customer Service.

Q How do I view the list of outgoing calls, incoming calls and missed calls?

A Press the key.

Q Why is the connection inconsistent or not audible in certain areas?

A When frequency environment is unstable in a certain area, connection may be inconsistent and not audible. Relocate to another area and try again.

Q Why does the display not turn on?

A Remove and insert the battery, then attempt to power-on. If there is no change, fully charge the battery and try again.

Q Why is there an echo when a connection is made with certain telephones in a certain area?

A This is called the ‘Echo Phenomenon’, where it occurs if connection volume is too high or caused by special properties (semi electronic telephone exchange) of the equipment on the other end.

Q Why does the handset heat up?

A The phone may get hot when there is a very long call duration or when games are played or when using the browser. This has no effect upon the life of the product or performance.

Q Why is there no ringtune, but only a blinking LCD screen?

A Phone may be set to ‘Vibrate only’ or in ‘Silent’ mode. In the Profiles menu, please select 'Normal’ or ‘Outdoor.

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LG Electronics U400 manual Troubleshooting