Q Why does the battery life get shorter in standby mode?

A The battery is worn out. As time passes, the battery life gradually becomes shorter. If the battery lasts about half the amount of time as when first purchased, it’s time to purchase a new battery.

Q Why does the battery run out so quickly during normal use?

A It is due to the user environment or a large number of calls or weak signal.

Q Why is no number dialed when you recall a Contacts entry?

A Check that the number has been stored correctly by using the Contacts feature. Re-store them, if necessary.

QIncoming calls do-not reach me.

A Is your phone switched on ( pressed for more than three seconds)? Are you accessing the right cellular network? Or, you may have set an incoming call barring option.

Q I cannot find the lock, PIN, or PUK code. What is my PIN?

A The default lock code is ‘0000’. If you forget or lose the lock code, contact your phone dealer. If you forget or lose a PIN or PUK code, or if you have not received such a code, contact 3 Customer Services.

Q What happens to the handset if it is dropped?

A The handset could power off or reset, but this does not necessarily imply any permanent damage.

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