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| Troubleshooting | |
Table 2 | Troubleshooting chart |
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| Problem | Cause | Solution | |
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| Check the circuit protector on the rear of the UPS. | |
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| If it is tripped, reset it and restart the UPS. For | |
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| Short circuit | further help, contact your local dealer, Liebert | |
UPS will not start |
| representative or the Liebert Worldwide Support | ||
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| Group. | |
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| Battery disconnected or is | Check for proper connection of battery or | |
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| completely discharged | batteries. | |
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| UPS not plugged in | Plug in the power cord securely. | |
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| Circuit protector tripped | Reset the circuit protector and restart the UPS. | |
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UPS starts on battery, but will not |
| Wait until the voltage rises to an appropriate level | ||
Input voltage below threshold | or have the mains power checked by a qualified | |||
switch to AC |
| electrician. | ||
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| Wait until voltage lowers to an appropriate level | |
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| AC overvoltage | or have the mains power checked by a qualified | |
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| electrician. | |
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| Check load level display and remove non- | |
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| Load exceeded UPS capacity | essential loads. Recalculate the load and reduce | |
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| (110%), All Load Level Indicators | number of loads connected to UPS - the total | |
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| are illuminated; continuous beep | wattage of your equipment must not exceed the | |
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| capacity of the UPS. | |
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| Over temperature shutdown, Over | Make sure that the UPS is operating in 0°C to | |
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| Temp Indicator lit; continuous | 40°C (32°F to 104°F) and that it has adequate | |
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| beep | ventilation. | |
UPS shuts down | MultiLink shutdown | Consult the MultiLink user manual or contact your | ||
LAN administrator. | ||||
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| Internal UPS fault, Fault Indicator | Contact your local dealer, Liebert representative | |
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| Lit; continuous beep | or the Liebert Worldwide Support Group. | |
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| Your UPS has received a signal or command | |
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| UPS shutdown due to a command | from the attached computer. If this was | |
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| from the communications port(s), | inadvertent, ensure the communication cable | |
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| Load Level | used is correct for your system. For assistance, | |
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| illuminated | contact your local dealer, Liebert representative | |
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| or the Liebert Worldwide Support Group. | |
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| Check battery connections, | |
All Battery Level Indicators | UPS is unable to perform manual | completely power down and restart UPS. | ||
or remote battery test; beep every | NOTE: If the battery circuit opens while the UPS | |||
flashing |
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| half second for five seconds | is running, it will be detected when the next | ||
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| battery test is performed. | |
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Battery Indicator illuminated | UPS failed battery test | Initiate battery test again. | ||
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Batteries weak | Recharge batteries. | |||
amber; long beep every minute | ||||
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| Batteries need to be replaced | Replace batteries. | |
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| Over temperature warning; beep | Make sure that the UPS is operating in 0°C to | |
Over Temp Indicator flashing | 40°C (32°F to 104°F) and that it has adequate | |||
every half second | ||||
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| ventilation. | ||
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Fault Indicator lit but UPS is On | Fault warning; beep every half | Reset UPS. | ||
second | ||||
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