Troubleshooting
Problem | Possible Cause | Correction | |
| There is a blocked filter at the end of |
| u Clean the filters. |
| the water supply hose or at the |
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| connecting part on the machine. |
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| The waterline was not bled of all air |
| u Please contact your qualified installation plumber to |
| during installation |
| ensure the above criteria is met before calling for |
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| service. |
The temperature | The door of the appliance is not |
| u Close the appliance door. |
is not cold | closed properly. |
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enough. | Insufficient ventilation. |
| u Clear ventilation grilles. |
| The ambient temperature is too high. |
| u Solution: (see 1.3) |
| The appliance was opened too |
| u Wait to see whether the required temperature resets |
| frequently or for too long. |
| itself by itself. If not, contact the customer service |
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| department (see Maintenance). |
| Too much fresh food was placed | u Solution: (see 5.7.4) | |
| inside without SuperFrost. |
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| The temperature is incorrectly set. | u Set to a colder temperature and check after 24 hours | |
| The appliance is too near to a heat | u Change location of appliance or the heat source. | |
| source (stove, heater etc). |
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Display show | The freezer temperature display will |
| u When initially starting the appliance it will not be |
two dashes (“- | only show temperatures that are |
| below freezing. It will take three to five hours |
below freezing. |
| (depending on ambient conditions) for freezing | |
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| temperatures to be achieved and thus displayed |
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| numerically. |
| The freezer temperature has risen | u See also “Power failure” and “nA” | |
| above zero degrees due to a power |
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| failure or power interruption. |
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The interior light | The appliance is not switched on. | u Switch on the appliance. | |
is not on. | The door was open for longer than |
| u The interior light automatically switches itself off if |
| 15 minutes. |
| the door has been open for about 15 minutes. |
| The LED interior light is faulty or the |
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| cover is damaged* |
| WARNING* |
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| Risk of injury from electrical shock. | |
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| Live parts are under the cover. | |
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| u The LED interior light should only be replaced or | |
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| repaired by the Customer Service department or by |
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| engineers trained to do so. |
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| WARNING* |
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| Risk of injury from LED lamp! | |
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| The lighting intensity of the LED light complies with laser | |
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| class 1/1M. |
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| If the cover is faulty: |
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| u Do not gaze directly at this lighting unit with optical |
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| lenses while very close to the light source. This can |
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| cause damage to your eyes. |
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16 | * Depending on model and options | |
