6.4TROUBLESHOOTING THE iPOD®
Malfunction | Probable Cause | Corrective Action | |
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Cannot control iPod using | iPod is not fully connected due | Remove after market iPod | |
to interference with after | |||
console keypad controls. | protective case and reconnect. | ||
market iPod protective cases. | |||
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| iPod paused. | Use iPod keypad controls on | |
| console to play a selection. | ||
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Cannot hear iPod. |
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| Mute key is pressed. | Press Mute key to unmute | |
| iPod source. | ||
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| Headphones are plugged into | Plug headphones into console | |
| iPod instead of console head- | ||
| headphone jack. | ||
Cannot control iPod volume | phone jack. | ||
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using console keypad controls. |
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Volume control on iPod is | Use console iPod keypad | ||
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| being used with headphones | ||
| volume controls. | ||
| plugged into console jack. | ||
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Console displays a message | The iPod is not compatible due | Visit www.apple.com for | |
that tells me to update my iPod | to its outdated firmware. | instructions on how to update | |
firmware. | your iPod device firmware. | ||
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| Use of older third generation |
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| (or earlier) iPod is not sup- | Use newer iPod model. | |
Console displays a message | ported. |
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that tells me “iPod COMMUNI- |
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CATION TIMEOUT”. |
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| iPod battery charge is | Charge iPod to a minimum | |
| extremely low. | level before using. | |
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