Linksys EA-Series

After setup

The Internet appears to be unavailable

If the Internet has difficulty communicating with your router, the problem may appear as a “Cannot find [Internet address]” message in your web browser. If you know that the Internet address is correct, and if you’ve tried several valid Internet addresses with the same result, the message could mean that there’s a problem with your ISP or modem communicating with your router.

Try the following:

••Make sure that the network and power cables are securely connected.

••Make sure that the power outlet that your router is connected to has power.

••Reboot your router.

••Contact your ISP and ask about outages in your area.

Why would I need to reboot my router? The most common method of troubleshooting your router is to turn off your router’s power, then turn it back on again. Your router can then reload its custom settings, and other devices (such as the modem) will be able to “rediscover” the router and communicate with it. This process is called rebooting.

Rebooting your router

To reboot your router using the power cord:

1.Disconnect the power cord from the router and the modem.

2.Wait 10 seconds, then reconnect the power cord to the modem. Make sure it has power.

3.Wait until the modem’s Online indicator has stopped flashing, or wait two minutes, then reconnect the power cord to the router.

4.Wait until the power indicator stops flashing, then wait two minutes before trying to connect to the Internet from a computer.

Troubleshooting

To reboot your router using Linksys Smart Wi-Fi:

1.Log into Linksys Smart Wi-Fi. (See “How to connect to Linksys Smart Wi- Fi” on page 7.

2.Under Router Settings, click Troubleshooting.

3.Click the Diagnostics tab.

4.Under Reboot, click Reboot.

A confirmation screen opens.

5.Click Yes to confirm. The router reboots. While the router is rebooting, all connected devices will lose their Internet connection.

Linksys Smart Wi-Fi does not open in your web browser

The latest versions of the most common web browsers work with Linksys Smart Wi-Fi. Linksys Smart Wi-Fi works with these web browsers:

••Internet Explorer 8 or higher

••Firefox 8 or higher

••Google Chrome 10 or higher

••Safari 5 (for Mac) or higher

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Linksys EA6900 After setup, Internet appears to be unavailable, Linksys Smart Wi-Fi does not open in your web browser

EA6900 specifications

The Linksys EA6900 is a dual-band wireless router that stands out for its impressive performance and advanced features tailored to meet the demands of modern households. Designed to deliver reliable connectivity for multiple devices simultaneously, it supports the latest Wi-Fi 5 (802.11ac) technology, enabling faster speeds and improved coverage compared to older routers.

One of the main features of the EA6900 is its dual-band capability, which operates on both 2.4 GHz and 5 GHz frequency bands. This allows users to connect to the less congested 5 GHz band for activities that require higher bandwidth, such as streaming HD video or online gaming, while still having the 2.4 GHz band available for basic activities like browsing and email.

The router provides a maximum throughput of up to 1900 Mbps, making it suitable for bandwidth-intensive applications. The beamforming technology further enhances the signal strength and reliability by focusing the wireless signal directly toward connected devices rather than broadcasting it in all directions. This results in better performance and coverage throughout the home, eliminating dead zones and improving connectivity in challenging locations.

The Linksys EA6900 also features four Gigabit Ethernet ports, allowing wired connections for devices such as gaming consoles, PCs, and smart TVs, which benefit from stable and high-speed connections. Additionally, it comes equipped with a USB 3.0 port for sharing files and media across the network, allowing users to connect external storage devices for easy access to data.

Another key characteristic of the EA6900 is its user-friendly interface, facilitated by the Linksys Smart Wi-Fi app. This application allows users to manage their network settings remotely, including monitoring connected devices, setting parental controls, and prioritizing bandwidth for specific applications or devices.

Security is a top priority for the Linksys EA6900, featuring WPA2 encryption and a built-in firewall to protect the network from unauthorized access and threats. The router also supports IPv6, ensuring compatibility with the latest internet protocols.

In summary, the Linksys EA6900 is a robust and versatile router that combines advanced technology with user-friendly features, making it an excellent choice for households with multiple devices requiring reliable connectivity. With its dual-band capability, impressive speed, and enhanced security measures, it provides users with the performance they need for today’s connected lifestyle.