Linksys EA-Series

Troubleshooting

Troubleshooting

This chapter can help you solve common setup issues and connect to the Internet. You can find more help from our award-winning customer support at linksys.com/support.

Your router was not successfully set up

If Linksys Smart Wi-Fi did not complete the setup, you can try the following:

Press and hold the Reset button on your router with a paperclip or pin until the LED starts flashing (about 10 seconds), then install the router again.

Your router’s appearance may vary

Temporarily disable your computer’s firewall (see the security software’s instructions for help), then install the router again.

If you have another computer, use that computer to install the router again.

Windows XP Service Pack update

On Windows XP computers, Linksys Smart Wi-Fi requires Service Pack 3 in order to work. If the currently installed Service Pack is older than version 3, you need to download and install Service Pack 3.

TIP

To temporarily connect to the Internet and download the required Service Pack, you can use the included Ethernet cable to connect your computer directly to your modem.

To install Service Pack 3:

1.Connect to the Microsoft Update website (update.microsoft.com/ windowsupdate).

2.Follow the instructions on the website or contact Microsoft if you need further help.

3.After downloading and installing Service Pack 3, install the router again.

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Linksys EA6900 manual Troubleshooting, Your router was not successfully set up, Windows XP Service Pack update

EA6900 specifications

The Linksys EA6900 is a dual-band wireless router that stands out for its impressive performance and advanced features tailored to meet the demands of modern households. Designed to deliver reliable connectivity for multiple devices simultaneously, it supports the latest Wi-Fi 5 (802.11ac) technology, enabling faster speeds and improved coverage compared to older routers.

One of the main features of the EA6900 is its dual-band capability, which operates on both 2.4 GHz and 5 GHz frequency bands. This allows users to connect to the less congested 5 GHz band for activities that require higher bandwidth, such as streaming HD video or online gaming, while still having the 2.4 GHz band available for basic activities like browsing and email.

The router provides a maximum throughput of up to 1900 Mbps, making it suitable for bandwidth-intensive applications. The beamforming technology further enhances the signal strength and reliability by focusing the wireless signal directly toward connected devices rather than broadcasting it in all directions. This results in better performance and coverage throughout the home, eliminating dead zones and improving connectivity in challenging locations.

The Linksys EA6900 also features four Gigabit Ethernet ports, allowing wired connections for devices such as gaming consoles, PCs, and smart TVs, which benefit from stable and high-speed connections. Additionally, it comes equipped with a USB 3.0 port for sharing files and media across the network, allowing users to connect external storage devices for easy access to data.

Another key characteristic of the EA6900 is its user-friendly interface, facilitated by the Linksys Smart Wi-Fi app. This application allows users to manage their network settings remotely, including monitoring connected devices, setting parental controls, and prioritizing bandwidth for specific applications or devices.

Security is a top priority for the Linksys EA6900, featuring WPA2 encryption and a built-in firewall to protect the network from unauthorized access and threats. The router also supports IPv6, ensuring compatibility with the latest internet protocols.

In summary, the Linksys EA6900 is a robust and versatile router that combines advanced technology with user-friendly features, making it an excellent choice for households with multiple devices requiring reliable connectivity. With its dual-band capability, impressive speed, and enhanced security measures, it provides users with the performance they need for today’s connected lifestyle.