Broadband Router with 2 Phone Ports

D.In the command prompt, type ping followed by your Internet IP address and press the Enter key. The Internet IP Address can be found in the web interface of the Router. For example, if your Internet IP address is 1.2.3.4, you would enter ping 1.2.3.4 and press the Enter key.

•If you get a reply, the computer is connected to the Router.

•If you do NOT get a reply, try the ping command from a different computer to verify that your original computer is not the cause of the problem.

E.In the command prompt, type ping www.linksys.com and press the Enter key.

•If you get a reply, the computer is connected to the Internet. If you cannot open a webpage, try the ping command from a different computer to verify that your original computer is not the cause of the problem.

•If you do NOT get a reply, there may be a problem with the connection. Try the ping command from a different computer to verify that your original computer is not the cause of the problem.

6.I am not getting an IP address on the Internet with my Internet connection.

A.Refer to “Problem #5, I want to test my Internet connection” to verify that you have connectivity.

B.If you need to register the MAC address of your Ethernet adapter with your ISP, please see “Appendix C: Finding the MAC Address and IP Address for Your Ethernet Adapter.” If you need to clone the MAC address of your Ethernet adapter onto the Router, see the MAC Address Clone section of “Chapter 5: Configuring the Router” for details.

C.Make sure you are using the right Internet settings. Contact your ISP to see if your Internet connection type is DHCP, Static IP Address, or PPPoE (commonly used by DSL consumers). Please refer to the Basic Setup section of “Chapter 5: Configuring the Router” for details on Internet Connection Type settings.

D.Make sure you use the right cable. Check to see if the Internet LED is solidly lit.

E.Make sure the cable connecting from your cable or DSL modem is connected to the Router’s Internet port. Verify that the Status page of the Router’s Web-based Utility shows a valid IP address from your ISP.

F.Turn off the computer, Router, and cable/DSL modem. Wait 30 seconds, and then turn on the Router, cable/DSL modem, and computer. Check the Status tab of the Router’s Web-based Utility to see if you get an IP address.

7.I am not able to access the Router’s Web-based Utility Setup page.

A.Refer to “Problem #5, I want to test my Internet connection” to verify that your computer is properly connected to the Router.

B.Refer to “Appendix C: Finding the MAC Address and IP Address for Your Ethernet Adapter” to verify that your computer has an IP Address, Subnet Mask, Gateway, and DNS.

C.Set a static IP address on your system; refer to “Problem #4: I need to set a static IP address on a PC.”

D.Refer to “Problem #13: I need to remove the proxy settings or the dial-up pop-up window (for PPPoE users).”

Appendix A: Troubleshooting

51

Common Problems and Solutions

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Linksys RT31P2-NA manual Am not able to access the Router’s Web-based Utility Setup
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RT31P2-NA specifications

The Linksys RT31P2-NA is a versatile voice-over-IP (VoIP) router designed to seamlessly combine internet connectivity with telephone services. Targeted at home users and small businesses, the device acts as a gateway through which users can connect multiple computers and internet-enabled devices while also facilitating digital phone services.

One of the standout features of the RT31P2-NA is its ability to support multiple voice lines, allowing users to make and receive calls while simultaneously using the internet. This dual functionality is made possible by its built-in VoIP capabilities, which leverage Session Initiation Protocol (SIP) technology, ensuring high-quality voice calls without interruptions from internet traffic.

In terms of connectivity, the router includes a standard Ethernet WAN port and four Ethernet LAN ports, providing ample options for wired connections to various devices. This setup is ideal for households or small offices that require stable, high-speed internet access across numerous devices. Additionally, the router features two telephone ports, allowing users to connect traditional analog phones directly for VoIP services.

Security is a key characteristic of the RT31P2-NA. It incorporates advanced security protocols such as WPA2 encryption and firewall capabilities to protect users' networks from unauthorized access and cyber threats. The router also supports Quality of Service (QoS) features, enabling users to prioritize bandwidth allocation for voice calls and other critical applications, ensuring minimal lag and superior call quality.

The design of the RT31P2-NA is user-friendly, with an intuitive interface that simplifies the setup process. The integrated configuration wizard helps users connect to their internet service and set up telephony services with ease. Furthermore, firmware updates can be easily managed, keeping the device secure and running optimally.

Moreover, Linksys is known for its reliable customer support and warranty services, which enhance the overall experience for users. The RT31P2-NA is a robust option for individuals and small businesses looking to streamline their communication needs while enjoying reliable internet connectivity. Whether for personal use or office applications, this router delivers a balanced mix of performance, functionality, and ease of use.
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