Linksys RT31P2-NA manual Firmware upgrade failed, My DSL service’s PPPoE is always disconnecting

Models: RT31P2-NA

1 81
Download 81 pages 23.4 Kb
Page 62
Image 62

Broadband Router with 2 Phone Ports

16.The firmware upgrade failed.

The upgrade could have failed for a number of reasons. Follow these steps to upgrade the firmware:

A.If the firmware upgrade failed, use the TFTP program (it was downloaded along with the firmware). Open the pdf that was downloaded along with the firmware and TFTP program, and follow the pdf’s instructions.

B.Set a static IP address on the PC; refer to “Problem #4, I need to set a static IP address on a PC.” Use the following IP address settings for the computer you are using:

IP Address: 192.168.15.50

Subnet Mask: 255.255.255.0

Gateway: 192.168.15.1

C.Perform the upgrade using the TFTP program or the Router’s Web-based Utility through its Administration => Firmware Upgrade tab.

17.My DSL service’s PPPoE is always disconnecting.

PPPoE is not actually a dedicated or always-on connection. The DSL ISP can disconnect the service after a period of inactivity, just like a normal phone dial-up connection to the Internet. There is a setup option to “keep alive” the connection. This may not always work, so you may need to re-establish connection periodically.

A.To connect to the Router, go to the web browser, and enter http://192.168.15.1 or the IP address of the Router.

B.Enter the password, if asked. (The default password is admin.)

C.On the Basic Setup tab, select the option Keep Alive, and set the Redial Period option at 20 (seconds).

D.Click the Save Settings button.

E.Click the Status tab, and click the Connect button.

F.You may see the login status display as Connecting. Press the F5 key to refresh the screen, until you see the login status display as Connected.

If the connection is lost again, follow steps E and F to re-establish connection.

18.I can't access my email, web, or VPN, or I am getting corrupted data from the Internet.

The Maximum Transmission Unit (MTU) setting may need to be adjusted. By default, the MTU is set at 1500. For most DSL users, it is strongly recommended to use MTU 1492. If you are having some difficulties, perform the following steps:

A.To connect to the Router, go to the web browser, and enter http://192.168.15.1 or the IP address of the Router.

Appendix A: Troubleshooting

56

Common Problems and Solutions

Page 62
Image 62
Linksys RT31P2-NA manual Firmware upgrade failed, My DSL service’s PPPoE is always disconnecting

RT31P2-NA specifications

The Linksys RT31P2-NA is a versatile voice-over-IP (VoIP) router designed to seamlessly combine internet connectivity with telephone services. Targeted at home users and small businesses, the device acts as a gateway through which users can connect multiple computers and internet-enabled devices while also facilitating digital phone services.

One of the standout features of the RT31P2-NA is its ability to support multiple voice lines, allowing users to make and receive calls while simultaneously using the internet. This dual functionality is made possible by its built-in VoIP capabilities, which leverage Session Initiation Protocol (SIP) technology, ensuring high-quality voice calls without interruptions from internet traffic.

In terms of connectivity, the router includes a standard Ethernet WAN port and four Ethernet LAN ports, providing ample options for wired connections to various devices. This setup is ideal for households or small offices that require stable, high-speed internet access across numerous devices. Additionally, the router features two telephone ports, allowing users to connect traditional analog phones directly for VoIP services.

Security is a key characteristic of the RT31P2-NA. It incorporates advanced security protocols such as WPA2 encryption and firewall capabilities to protect users' networks from unauthorized access and cyber threats. The router also supports Quality of Service (QoS) features, enabling users to prioritize bandwidth allocation for voice calls and other critical applications, ensuring minimal lag and superior call quality.

The design of the RT31P2-NA is user-friendly, with an intuitive interface that simplifies the setup process. The integrated configuration wizard helps users connect to their internet service and set up telephony services with ease. Furthermore, firmware updates can be easily managed, keeping the device secure and running optimally.

Moreover, Linksys is known for its reliable customer support and warranty services, which enhance the overall experience for users. The RT31P2-NA is a robust option for individuals and small businesses looking to streamline their communication needs while enjoying reliable internet connectivity. Whether for personal use or office applications, this router delivers a balanced mix of performance, functionality, and ease of use.