Linksys WPC54A manual Appendix a Troubleshooting, Common Problems and Solutions

Instant WirelessTM Series

6.The About tab, as shown in Figure 7-9, shows you copyright and version information about the driver, the application, and the firmware. The ver- sion number of the driver may vary from this screen, depending on which version was shipped with your Adapter. You can always visit www.linksys.com for the latest version of the driver. Click the X (Close) button in the upper right corner to complete the WLAN Monitor.

Figure 7-9

Wireless PC Card

Appendix A: Troubleshooting

Common Problems and Solutions

This chapter provides solutions to problems usually occurring during the instal- lation and operation of the Wireless PC Card. Read the description below to solve your problems. If you can’t find an answer here, check the Linksys web- site at www.linksys.com.

1.My computer does not recognize the Wireless PC Card.

Make sure that the Wireless PC Card is properly inserted into the PCMCIA slot. Note that the card can be inserted either way, but is correct only when it is inserted so that the “Instant Wireless” logo on the front of the card cannot be seen. If in doubt, try inserting the card both ways. The card will slide in further when it is correct.

2.The Wireless PC Card does not work properly.

•Reinsert the Wireless PC Card into your notebook’s PCMCIA slot. A beep should be heard if the card is properly inserted.

•For non-Windows environments, make sure that a PCMCIA card service driver is installed on your PC.

•Open the Control Panel and click on the PC Card. Check whether it has a PCMCIA card in one of the sockets or not. If you find the Network PC Card in one of the sockets, it means the card has been detected properly. If you see a yellow question mark, the resources are conflicting.

•Right-click on My Computer and select Properties. Select the device man- ager and click the Network Adapter. You will find the Wireless PC Card if it is installed successfully. If you see the yellow exclamation mark, the resources are conflicting. Click PCMCIA card and then click PCMCIA card service. You will see the status of the Network PC Card. If there is a yellow question mark, please check the following:

•Make sure that your notebook has a free IRQ.

•Make sure that you have inserted the right card and installed the prop- er driver.

If the Network PC Card does not function after attempting the above steps, remove the card and do the following:

•Uninstall the driver software from your PC.

•Restart your PC and repeat the hardware and software installation as specified in this User Guide.

3.I cannot communicate with the other computers linked via the Ethernet in the Infrastructure configuration.

•Make sure that the notebook PC is powered on.

•Make sure that your Wireless PC Card is configured on the same channel and with the same security options as the other computers in the Infrastructure configuration.

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