Emerson Process Management 2400S manual 11.3Micro Motion customer service

Models: 2400S

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Troubleshooting

Table 11-1Troubleshooting topics and locations continued

Section

Topic

 

 

Section 11.7.2

Checking grounding

 

 

Section 11.8

Zero or calibration failure

 

 

Section 11.9

Fault conditions

 

 

Section 11.10

Simulation mode for process variables

 

 

Section 11.11

Transmitter LEDs

 

 

Section 11.12

Status alarms

 

 

Section 11.13

Checking process variables

 

 

Section 11.14

Checking slug flow

 

 

Section 11.15

Checking the sensor tubes

 

 

Section 11.16

Checking the flow measurement configuration

 

 

Section 11.17

Checking the characterization

 

 

Section 11.18

Checking the calibration

 

 

Section 11.19

Checking the test points

 

 

Section 11.20

Checking sensor circuitry

 

 

11.3Micro Motion customer service

To speak to a customer service representative, contact the Micro Motion customer service department. Contact information is provided in Section 1.10.

Before contacting Micro Motion customer service, review the troubleshooting information and procedures in this chapter, and have the results available for discussion with the technician.

11.4Transmitter does not operate

If the transmitter is not receiving power, all three LEDs on the user interface will be off.

1.Check the DeviceNet connector (see Section 11.7.1).

2.Ensure that the network is providing sufficient power to the device.

If at least one LED is lit, perform all of the procedures in Section 11.7.

If the procedures do not indicate a problem with the electrical connections, contact the Micro Motion customer service department.

11.5Transmitter does not communicate

If the transmitter does not appear to be communicating, the wiring may be faulty or the communications device may be incompatible. Check the wiring and the communication device. See Chapter 4 for ProLink II and Pocket ProLink, or Chapter 5 for a DeviceNet tool.

If you are trying to communicate via the IrDA port, ensure that the port is enabled, that read-write access is enabled, and that there is no active connection via the service port clips. See Section 8.10.6.

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Micro Motion® Model 2400S Transmitters for DeviceNet

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Emerson Process Management 2400S manual 11.3Micro Motion customer service, 11.4Transmitter does not operate