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LOREX PRODUCT LIMITED WARRANTY
LOREX warrants, to the original retail purchaser only (the “Purchaser”), that this item (the “Product”) is free from manufacturing defects in material and workmanship, provided the Product is used in normal conditions and is installed and used in strict accordance with the instructions contained in the Product’s Owner’s Manual. This warranty shall be for the following warranty periods (the “Warranty Period”), commencing on the date the Purchaser buys the Product at retail in an unused condition.
Parts and Labor: 1 year (Warranted parts do not include Bulbs, LED’s and Batteries)
LOREX’s obligations under this warranty shall be limited to the repair or replacement of any warranted parts found by LOREX to be defective in the Product, or, in LOREX sole discretion, the replacement of the Product found be LOREX to be defective. Any replacement parts furnished be LOREX in connection with this warranty shall be warranted to the Purchaser for a period equal to the unexpired portion of Warranty Period for the Product.
Warranty Exclusions
This warranty does not apply to Bulbs, LED’s and Batteries supplied with or forming part of the product. This warranty is invalidated if other than LOREX accessories are or have been used in or in connection with the Product or in any modification or repair is made to the Product be other than a service depot authorized by LOREX. This warranty does not apply to defects or damages arising by use of the Product in other than normal (including normal atmospheric, moisture and humidity conditions) or by installation or use of the Product other than in strict accordance with the instructions contained in the Product’s owners Manual. This warranty does not apply to defects in or damages to the Product caused by
(i)negligent use of the Product,
(ii)misuse or abuse of the Product,
(iii)electrical short circuits or transients,
(iv)Purchaser adjustments that are not covered in the Owner’s Manual,
(v)use of replacement parts not supplied by LOREX
(vi)improper Product maintenance, or (viii) accident, fire, flood or other Acts of God.
LOREX reserves the right to make change in design or to make additions to or improvements in its products without incurring any obligation to modify any product which has already been manufactured. This warranty is in lieu of other warranties, express or implied, and LOREX neither assumes nor authorizes any person to assume for it any other obligation or liability in correction with the sale or service of the Product. In no event shall LOREX be liable for any special or consequential damages arising from the use of the Product or arising from the malfunctioning or
Obtaining Service
In order to obtain service, please make sure that you have registered your product
1.Pack the Product in a
2.i) If the unit was purchased in the United States proceed as follows:
Contact our customer service department to obtain a return authorization number.
Return the unit to: Lorex Service Center
2375 Hadely Road, Plainfield, IN 46168
ii) If the unit was purchased in Canada proceed as follows:
Contact our customer service department to obtain a return authorization number. Return the unit to: Lorex Service Center
300 Alden Road, Markham, Ont. L3R 4C1
iii) If the unit was purchased in Europe please visit: http://www.lorexinternational.com/ for return instructions.
TOLL FREE CUSTOMER SERVICE
North America:
International:
Local:
http://www.lorexcctv.com
Always use discretion when installing video and/or audio surveillance equipment especially when there is perceived privacy. Inquire regarding federal, state and/or local regulations applicable to the lawful installation of video and or audio recording or surveillance. Party consent may be required.
