Troubleshooting

Problem 3: You cannot make a call with the speakerphone.

If you are using a TAPI application, like Microsoft Dialer (Dialer is an add-on package for Windows 3.1x but is provided with Windows 95 to operate your telephone), you may encounter a problem. You can make calls on the phone using the TAPI application. However, if the TAPI application is running and you try to make a call on the speakerphone manually, the line will be disconnected. This problem is the result of a problem with Microsoft TAPI. To correct this problem, you should close the offending TAPI application. Or, as a workaround, you should lift the hand-set first and then turn on the speakerphone.

NOTE:

This problem will exist with some TAPI applications. One application that does not exhibit this problem is Microsoft Phone (only available for Windows 95).

Problem 4: Your TAPI application does not properly reflect the status of your phone.

During the use of your application, it is possible that the application may get out of sync with the phone. There are many reasons why this may occur. Some of these reasons may be attributed to some of the issues documented in the above items.

If you are experiencing these problems, such as “phantom calls,” where there are calls displayed on the application without a corresponding call on the phone, or the opposite, where there are calls on the phone that are not displayed on the application, then you should restart the application and any other telephony application that you have running on your system.

Please keep in mind that there are many types of applications that classify as telephony applications. For example, Microsoft Exchange and Microsoft Schedule+ are both telephony applications. If either are running, they will have to be shutdown and restarted.

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Lucent Technologies passageway service provider for merlin legend communications system manual
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passageway service provider for merlin legend communications system specifications

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