Problems with ScanningScanner will not scan

Cause 1: Scanner not powered up

Solution: Securely connect the AC adapter to the scanner and electrical outlet (See p. 26)

Cause 2: Scanning unit locked

Solution: Unlock scanning unit by setting lock switch to unlocked position (See p. 20)

Cause 3: Software incorrectly installed

Solution: Reinstall software (See p. 33)

Cause 4: CanoCraft CS-P not installed. Only Ulead Photo Express 2.0 SE

and/or Caere OmniPage Limited Edition installed Solution: CanoCraft CS-P is required for scanning. Install it (See p. 33)

Cause 5: Printing in progress

Solution: Scanner cannot be used while printing. Initiate scan after printing finishes

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