Dell 4300 manual E-Mail Problems, Resolving Other Technical Problems

2H930bk1.book Page 43 Tuesday, November 20, 2001 5:02 PM

BE S U R E T H A T Y O U H A V E S U B S C R I B E D T O A N IN T E R N E T S E R V I C E P R O V I D E R — Contact an Internet service provider to subscribe.

CO N T A C T Y O U R IN T E R N E T S E R V I C E P R O V I D E R — Contact your Internet service provider for assistance.

E-Mail Problems

EN S U R E T H A T Y O U A R E C O N N E C T E D T O T H E IN T E R N E T — With the Outlook Express e-mail program open, click File. If Work Offline has a check next to it, click the check to remove it and connect to the Internet.

CO N T A C T Y O U R IN T E R N E T S E R V I C E P R O V I D E R — Contact your Internet service provider for assistance.

Resolving Other Technical Problems

GO T O T H E DE L L S U P P O R T W E B S I T E — Go to http://support.dell.com for help with general usage, installation, and troubleshooting questions. See "Dell Technical Support Policy" on page 98 for a description of the hardware and software support provided by Dell.

E-M A I L DE L L — Go to http://support.dell.com, and then click E-Mail Dell in the Communicate list. Send an e-mail message to Dell about your problem; you can expect to receive an e-mail message from Dell within hours. See "Dell Technical Support Policy" on page 98 for a description of the hardware and software support provided by Dell.

CA L L DE L L — If you cannot solve your problem using the Dell support website or e-mail service, call Dell for technical assistance (see page 100). See "Dell Technical Support Policy" on page 98 for a description of the hardware and software support provided by Dell.

Solving Problems

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