Dell 4300 manual If you cannot play a music CD or install a program from a CD

2H930bk1.book Page 36 Tuesday, November 20, 2001 5:02 PM

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TE S T T H E D R I V E W I T H A N O T H E R F L O PP Y D I S K — Insert another floppy disk to eliminate the possibility that the original floppy disk is defective.

CA N N O T S A V E F I L E S T O A F L O P P Y D I S K — Ensure that the floppy disk is not full or write-protected (locked). See the following illustration.

back of floppy disk

write-protected

not write- protected

If you cannot play a music CD or install a program from a CD

HINT: High-speed CD drive vibration is normal and may cause noise. This does not indicate a defect in the drive or the CD.

EN S U R E T H A T WI N D O W S R E C O G N I Z E S T H E D R I V E — In Windows XP, click the speaker icon in the lower-right corner of your screen. In Windows Me or 2000, double-click the speaker icon in the lower-right corner of your screen. If the floppy drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

TE S T T H E D R I V E W I T H A N O T H E R CD— Insert another CD to eliminate the possibility that the original CD is defective.

CL E A N T H E D I S C — See the Tell Me How help file for instructions. To access help files, see page 24.

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Solving Problems