Dell 4300 manual Resolving Software and Hardware Incompatibilities, Windows XP

2H930bk1.book Page 46 Tuesday, November 20, 2001 5:02 PM

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Resolving Software and Hardware Incompatibilities

Windows XP, Windows Me, and Windows 2000 IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured.

Windows XP

To check for conflicts on a computer running Windows XP, perform the following steps:

1Click the Start button, and then click Control Panel.

2Click Performance and Maintenance, and then click System.

3Click the Hardware tab, and then click the Device Manager button.

4In the Device Manager list, check for conflicts with the other devices.

Conflicts are indicated by a yellow exclamation point (!) beside the conflicting device or a red X if the device has been disabled.

5Double-click any conflicting device listed to bring up the Properties window so you can determine what needs to be reconfigured or removed from the Device Manager.

Resolve these conflicts before checking specific devices.

6Double-click the malfunctioning device type in the Device Manager list.

7Double-click the icon for the specific device in the expanded list. The Properties window appears.

8Resolve any IRQ conflicts.

If there is an IRQ conflict, the Device status area in the Properties window reports what expansion cards or devices are sharing the device's IRQ.

46

Solving Problems