Dell 4300 Windows XP, Click Control Panel 3 Click Network and Internet Connections, Windows Me

2H930bk1.book Page 33 Tuesday, November 20, 2001 5:02 PM

VE R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H WI N D O W S

Windows XP

1 Click the Start button.

2Click Control Panel.

3Click Network and Internet Connections.

4Click Internet Options.

5Click Network Diagnostics and perform the connectivity test.

Windows Me

1 Click the Start button, point to Settings, and click Control Panel.

2 In the Control Panel, double-click Modems.

If multiple entries appear for the same modem, or if modems are listed that are not installed, delete the entries and restart the computer.

3 Click the Diagnostics tab.

4 Click the COM port for your modem.

5 Click More Info to verify that the modem is communicating with Windows. If all commands receive responses, the modem is operating properly.

Windows 2000

1 Click the Start button, point to Settings, and then click Control Panel.

2Double-clickPhone and Modems.

If multiple entries for the same modem or modems are listed but not installed, delete the entries, restart the computer, and repeat steps 1 and 2.

3Click the Modems tab.

4Click the COM port for your modem.

5Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows.

If all commands receive responses, the modem is operating properly.

BE S U R E T H A T Y O U H A V E S U B S C R I B E D T O A N IN T E R N E T S E R V I C E P R O V I D E R — Contact an Internet service provider to subscribe.

CH E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S — See page 46.

Solving Problems

33