Troubleshooting
Remote Control
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Problem | Cause and Solution |
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Projector responds poorly | • Make sure that the total distance from the |
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or not at all to the remote |
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remote to the projector is no more than 32 feet |
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control. |
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(10 m). |
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| • Point the remote control at the screen or at the |
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| front of the projector. |
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| • Make sure nothing is blocking the infrared |
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| sensor on the front of the projector. |
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| • Darken the room. The lighting might be |
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| effecting the remote control. |
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| • Replace the remote control batteries. |
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Lamp |
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Problem | Cause and Solution |
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No light is coming from the | • Make sure that the power cord is properly |
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lamp. | connected to a fully functional AC electric outlet. |
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| The Power light blinks when the power is |
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| connected but the projector is not turned on. |
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| The Power light is a steady green when the |
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| lamp is running. |
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| • Make sure that the power cord is properly |
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| connected to the projector. |
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| • Make sure that you have removed the lens cap |
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| on the projector lens at the front of the projector. |
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| • Make sure you have pressed the Power button |
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| and the Power light is a steady green. |
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| • Check the projector’s lamp to make sure that it |
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| is securely connected in the lamp module. |
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| • Make sure that the lamp module door is fully |
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| closed. |
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| • Make sure that the cable connectors do not |
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| have any bent pins. |
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| • Replace the lamp. |
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Lamp shuts off. | • A minor power surge may cause the lamp to |
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shut off. Press the Power button twice to turn off |
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| the projector. (The Power light continues to |
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| blink and the fan continues to run until the |
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| projector cools down.) Wait at least three |
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| minutes, then press the Power button again. |
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| • Replace the lamp module. |
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