Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem

 

Possible Causes

What To Do

 

 

 

 

 

Excessive smoking

 

Excessive soil.

Touch the CLEAR/OFF pad. Open the windows to

 

 

 

 

rid the room of smoke. Wait until the LOCKED DOOR

 

 

 

 

light goes off. Wipe up the excess soil and reset the

 

 

 

 

clean cycle.

 

 

 

 

 

Oven door will not open

 

Oven too hot.

Allow the oven to cool below locking temperature.

after a clean cycle

 

 

 

Do not lock the door with the door latch except when

 

 

 

 

using the self-clean feature.

 

 

 

 

 

Oven not clean after a

 

Oven controls not properly set.

See the Using the self-cleaning upper oven section.

clean cycle

 

 

 

 

 

Oven was heavily soiled.

Clean up heavy spillovers before starting the clean

 

 

 

 

 

 

cycle. Heavily soiled ovens may need to self-clean

 

 

 

 

again or for a longer period of time.

 

 

 

 

“Door” appears in the

 

Latch handle was moved to the

Move the latch handle to the right only when setting

display (on models

 

right but a program other than

the self-cleaning cycle.

with a door latch)

 

self-clean was selected.

 

 

 

 

 

“LOCK DOOR” flashes

 

The self-clean cycle has been

Close the oven door and on models with a latch, move

in the display

 

selected but the door is not

the latch all the way to the right.

 

 

closed and on models with a latch,

 

 

 

the latch was not moved all the

 

 

 

way to the right.

 

LOCKED DOOR light

 

The oven door is locked

Touch the CLEAR/OFF pad. Allow the oven to cool

is on when you want

 

because the temperature

and then, on models with a door latch, unlock the door.

to cook

 

inside the oven has not

 

 

 

dropped below the

 

 

 

locking temperature.

 

 

 

 

 

“F—and a number or

 

On models with a door latch,

The latch may have been moved, even if only slightly,

letter” flash in the display

 

if a function error code appears

from the locked position. Make sure the latch is moved

 

 

during the self-cleaning cycle,

to the right as far as it will go.

 

 

check the oven door latch.

 

 

 

 

 

 

 

You have a function error code.

Touch the CLEAR/OFF pad. Allow the oven to cool for

 

 

 

 

one hour. Put the oven back into operation.

 

 

 

 

 

 

If the function code repeats.

Disconnect all power to the range for 5 minutes

 

 

 

 

and then reconnect power. If the function error

 

 

 

 

code repeats, call for service.

 

 

 

Oven shelves are

 

The nickel shelves (if so equipped) Apply a small amount of vegetable oil to a paper

difficult to slide

 

were cleaned in a self-clean cycle.

towel and wipe the edges of the oven shelves with

 

 

The gray porcelain-coated shelves

the paper towel. Do not spray with Pam® or other

 

 

(if so equipped) were improperly

lubricant sprays.

 

 

cleaned.

 

 

 

 

 

“Probe” appears in

 

This is reminding you to enter a

Enter a probe temperature.

the display (some models)

 

probe temperature after plugging

 

 

 

in the probe.

 

 

 

 

 

 

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Mabe Canada JGBP86 Excessive smoking, After a clean cycle, Oven not clean after a, Clean cycle, Door appears, Display