Mabe Canada JGBP86 Before you call for service…, Troubleshooting Tips, Problem, Possible Causes

Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem	Possible Causes	What To Do
Excessive smoking	Excessive soil.	• Touch the CLEAR/OFF pad. Open the windows to
		rid the room of smoke. Wait until the LOCKED DOOR
		light goes off. Wipe up the excess soil and reset the
		clean cycle.
Oven door will not open	Oven too hot.	• Allow the oven to cool below locking temperature.
after a clean cycle		Do not lock the door with the door latch except when
		using the self-clean feature.
Oven not clean after a	Oven controls not properly set.	• See the Using the self-cleaning upper oven section.
clean cycle
	Oven was heavily soiled.	• Clean up heavy spillovers before starting the clean
		cycle. Heavily soiled ovens may need to self-clean
		again or for a longer period of time.
“Door” appears in the	Latch handle was moved to the	• Move the latch handle to the right only when setting
display (on models	right but a program other than	the self-cleaning cycle.
with a door latch)	self-clean was selected.
“LOCK DOOR” flashes	The self-clean cycle has been	• Close the oven door and on models with a latch, move
in the display	selected but the door is not	the latch all the way to the right.
	closed and on models with a latch,
	the latch was not moved all the
	way to the right.
LOCKED DOOR light	The oven door is locked	• Touch the CLEAR/OFF pad. Allow the oven to cool
is on when you want	because the temperature	and then, on models with a door latch, unlock the door.
to cook	inside the oven has not
	dropped below the
	locking temperature.
“F—and a number or	On models with a door latch,	• The latch may have been moved, even if only slightly,
letter” flash in the display	if a function error code appears	from the locked position. Make sure the latch is moved
	during the self-cleaning cycle,	to the right as far as it will go.
	check the oven door latch.
	You have a function error code.	• Touch the CLEAR/OFF pad. Allow the oven to cool for
		one hour. Put the oven back into operation.
	If the function code repeats.	• Disconnect all power to the range for 5 minutes
		and then reconnect power. If the function error
		code repeats, call for service.
Oven shelves are	The nickel shelves (if so equipped) • Apply a small amount of vegetable oil to a paper
difficult to slide	were cleaned in a self-clean cycle.	towel and wipe the edges of the oven shelves with
	The gray porcelain-coated shelves	the paper towel. Do not spray with Pam® or other
	(if so equipped) were improperly	lubricant sprays.
	cleaned.
“Probe” appears in	This is reminding you to enter a	• Enter a probe temperature.
the display (some models)	probe temperature after plugging
	in the probe.

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