Trouble Shooting
MKG Series Gas Griddle
5.6. Trouble Shooting Charts
The following charts may help to eliminate any basic operational problems that you may be experiencing with your appliance. Locate the problem on the left side of the chart, and
5.6.1.Cooking Performance
If you are having poor cooking performance, or any inconsistencies in product quality, please refer to the following chart for help.
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| Heat | Moisture | Griddle |
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| Improperly | Excessive Oil |
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| In Food | Surface | Cooking Times | Product Shelf | Or Grease | Heat Set Too | ||
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| Set Too | Stored | ||||||
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| Turning | Dirty Or | Too Short | Life Expired | On Griddle | Low | ||
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| High | Product | ||||||
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| To Steam |
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| Excessive | X | X |
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| Smoke From |
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| Fat |
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| Product | X |
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P | Sticking |
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Product Edges | X |
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r | Burning |
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o | Product Centers | X |
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b | Underdone |
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l |
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e | Greasy Or |
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| X | X | X |
m |
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| Flavor |
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| Grease Build Up | X |
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| On Griddle |
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| Surface |
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5.6.2.Operating Performance
The following chart may help to diagnose any operational issue you may be experiencing with your appliance. Some issues may REQUIRE that a qualified service technician perform the repairs. If a qualified service technician is required, please contact the factory service department
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| Possible Cause |
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| Manual Gas | Unit Not | Faulty Piezo | Power |
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| Valve Or | Ignitor/ | Thermostats |
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| Thermostat Or | ||
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| Plugged In | Switch(s) Off | Low Gas | Thermostats | ||||
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| Gas Supply | (Matchless | Thermopile/ Or | (Matchless | Turned To | Pressure | Not Calibrated | Gas Valve |
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| Turned Off/ | Wiring | "Off" | Failure | ||||
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| Units Only) | Units Only) |
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| Disconnected |
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| Pilot(s) | X | X | X |
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| Wil Not |
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| Light |
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P | Pilot Ready | X | X | X | X |
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Light Will Not |
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r | Illuminate |
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o | Power Switch | X |
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b | Will Not |
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l | Illuminate |
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e | Griddle Will Not |
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m | Heat Up |
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| Inconsistent |
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| Surface |
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| Temperatures |
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| Griddle Stays |
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| Hot Or |
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| Overheats |
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NOTICE
All parts and service for your MagiKitch'n griddle should be ordered and installed by a MagiKitch'n Authorized Service and Parts (ASAP) dealer. Failure to do so might result in the warranty being voided.
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