a p p e n d i x a
TROUBLESHOOTING
problem | probable cause(s) | suggested remedy | |
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| The controller is discon- | Connect controller. | |
| nected from the data link. | ||
None of the fixtures |
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respond to the controller. | Blackout or standby mode | Press blackout button. | |
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| selected. | ||
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| Check data link connec- | |
| Bad data link connection. | tions/cables and correct | |
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| accordingly.* | |
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| DMX signal polarity | Swap pins 2 and 3. See | |
| reversed. | section 2. | |
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| DMX signal reflection. | Insert termination plug in | |
Some fixtures do not | the last light on the link. | ||
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respond, respond erratically, |
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Incorrect addressing of fix- |
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or continuously reset. | Check addresses. | ||
| tures. | ||
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| Fixtures not on. | Turn on fixtures. | |
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| Switch the fixtures off and | |
| Protocol | then back on. In general, | |
| ure. | power on the controller | |
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| before the fixtures. | |
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Save commands do not | Memory locked. | Unlock memory. | |
work. | |||
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Fixtures do not execute pro- | Fader control is overriding |
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gramming on one or more | Turn off fader control. | ||
programming. | |||
channels. |
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| The scenes do not contain | Make sure the “Lamp On” | |
No light from some or all fix- | ‘Lamp On’ instructions for | ||
command is saved in at | |||
tures. | fixtures with remote lamp | ||
least one scene. | |||
| on/off. | ||
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Uneven or incomplete fader | Faders not calibrated. | Calibrate faders as | |
control. | described in “Service”. | ||
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*To test the data link with an ohm meter, disconnect the link from the controller and measure the resistance across pins 2 and 3 of the XLR male plug. The reading should be around 120 ohms. Readings from 400 - 20,000 ohms indicate the data link is not terminated. Infinite resistance indicates a bad connection, broken wire, or a defective fixture. Very low readings indicate a short circuit in the link or a defective fixture.
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