MaxFax Service, Internet, Customer Service | Maxtor 6800 specs

SERVICE AND SUPPORT

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U.S. and Canada	Language support: English, Spanish
Phone	800-2MAXTOR, listen for option (800-262-9867)
Outside U.S. and Canada	303-678-2618
Europe	Language support: English, French, German
Phone	+ 353 1 204 11 22
Asia/Pacific	Language support: English
Phone	+ 61 2 9369 4733

Internet

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Home Page

http://www.maxtor.com

Customer Service

All Maxtor products are backed by No Quibble® Service, the benchmark for service and support in the industry. Customer Service is available 7 a.m. to 6 p.m. (Pacific Standard Time) Monday through Friday.

U.S. and Canada	Language support: English, Spanish
Voice	800-2MAXTOR, press 2 (800-262-9867)
E-mail	RMA@maxtor.com
Fax	408-922-2085
Europe	Language support: English, French, German
Voice	+ 353 1 286 62 22
E-mail	Eurotech_Assistance@maxtor.com
Fax	+ 353 1 286 14 19
Asia/Pacific	Call Singapore Customer Service from the countries listed below.
	Customer Service is available 8 a.m. to 5:30 p.m. (Singapore time is GMT +8).
	From	Dial
	Australia	1-800-124-328
	Hong Kong	+800-96-3387
	Indonesia	+001-803-65-6500
	Japan	+0031-65-3616
	South Korea	+0078-65-800-6500
	Malaysia	1-800-1126
	New Zealand	+0800-44-6542
	Singapore	1-800-481-6788
	Taiwan	+0080-65-1062
	Thailand	+001-800-65-6500

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Maxtor 6800 manual MaxFax Service, Internet, Customer Service

Contents

HA RD Drive Produc T MA Nual DiamondMax U T I O N Before You Begin Contents Handling and Installation Product Specifications Host Software Interface AT Interface Description Interface Commands Service and SupportGlossary Figures Abbreviations IntroductionMaxtor Corporation Manual Organization Numbering Signal ConventionsConventions Key Words Product Description DiamondMax 6800 Key Features Functional / Interface Product Features Software ECC Correction On-the-Fly Hardware Error Correction Code ECCLogical Block Addressing Defect Management Zone DMZ Automatic Write Reallocation AWR Read-Ahead ModeCache Management Buffer Segmentation Major HDA Components Dual Drive Support Subsystem ConfigurationJumper Location/Configuration Cylinder Limitation Models and Capacities Product SpecificationsDrive Configuration Performance Specifications Parameter Standard Metric Physical Dimensions Environmental Limits Power RequirementsPower Mode Definitions EPA Energy Star Compliance Shock and Vibration Reliability Specifications Safety Regulatory Compliance Radiated Electromagnetic Field Emissions EMC ComplianceCanadian Emissions Statement Important Notice Handling and InstallationHard Drive Handling Precautions Pre-formatted Drive Multi-pack Shipping Container Unpacking and Inspection Physical Installation Recommended Mounting ConfigurationRepacking Drive Identification Information Handling PrecautionsTools for Installation System Requirements Hard Drive Identification General Requirements Mounting Drive in System Systems Using Cable SelectInstalling 5.25-inch Mounting Brackets and Rails Installing in a Device Bay Attaching System Cables Attaching Interface and Power Cables System Setup Setting the Bios CmosBios Cmos Parameters Hard Drive Preparation System Hangs During Boot Interface Connector AT Interface DescriptionPin Description Summary Pin Description Table PIN Name Signal Name Signal Description PIO Timing Timing Parameters Mode DMA Timing Ultra DMA Timing Mode MIN MAX Sustained Ultra DMA Data In Burst Device Terminating an Ultra DMA Data In Burst Initiating an Ultra DMA Data Out Burst Device Pausing an Ultra DMA Data Out Burst Device Terminating an Ultra DMA Data Out Burst Task File Registers Error RegisterFeatures Register Host Software Interface Device/Head Register Sector Count RegisterSector Number Register Cylinder Number Registers Command Register Summary Command Name Command Code Parameters Used SDH Digital Input Register Control Diagnostic RegistersAlternate Status Register Device Control Register Reset and Interrupt Handling Reset HandlingInterrupt Handling Set Feature Commands Interface Commands Read Commands Read SectorsRead Verify Sectors Read Multiple Read DMA Write Verify Sectors Write CommandsSet Multiple Mode Write Sectors Write DMA Write Multiple Set Features Mode Set Feature Commands Power Mode Commands Sleep Mode Identify Drive Initialization Commands 15-8 = PIO data transfer mode = Write Cache enabled Initialize Drive Parameters Seek, Format and Diagnostic Commands Execute Drive DiagnosticFormat Track Execute S.M.A.R.T A.R.T. Command Set Support Service and SupportService Policy No Quibble Service MaxFax Service Customer ServiceInternet Glossary Access Time Cylinder Zero Gigabyte GB Logical Block Addressing Read Gate Signal THIN-FILM Media