Maxtor 84320D4, 86480D6, 88400D8, 83240D3 Service and Support, Service Policy, No Quibble Service

Models: 82160D2 84320D4 2160 83240D3 86480D6 88400D8

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SECTION 8

Service and Support

Service Policy

Repairs to any DiamondMax™ 2160 drive should be made only at an authorized Maxtor repair facility. Any unauthorized repairs or adjustments to the drive void the warranty.

To consistently provide our customers with the best possible products and services, Maxtor developed the Total Customer Satisfaction (TCS) program. Through the ongoing TCS process, Maxtor employees take direct responsibility for every customer’s level of satisfaction – with Maxtor technology, price, quality, delivery, service and support.

No Quibble® Service

Another TCS feature is Maxtor’s No Quibble® Service policy. By minimizing paperwork and processing, No Quibble Service dramatically cuts the turnaround time normally required for repairs and returns. Here’s how it works:

1.Customer calls 1-800-2MAXTOR for a Return Material Authorization (RMA) number and provides a credit card number,

2.Maxtor ships a replacement drive within 48 hours, and

3.Customer returns the original drive and credit card draft is destroyed.

Support

Technical Assistance

Highly-trained technicians are available 6 a.m. to 6 p.m. (Mountain Standard Time) Monday through Friday to provide detailed technical support.

U.S. and Canada

Language support: English, Spanish

Voice

800-2MAXTOR, press 1 (800-262-9867)

E-mail

Technical_Assistance@maxtor.com

Fax

303-678-2260

Outside U.S. and Canada

303-678-2015

Europe

Language support: English, French, German

Voice

+ 353 1 204 11 11

E-mail

Eurotech_Assistance@maxtor.com

Fax

+ 353 1 286 14 19

Asia/Pacific

 

Voice

Contact your local Maxtor Sales Office for assistance

E-mail

Apactech_Assistance@maxtor.com

 

Language support: English

MaxInfo Service

Use a touch-tone phone to listen to technical information about Maxtor products and the top Q&A’s from our 24-hour automated voice system.

U.S. and Canada

800-2MAXTOR (800-262-9867)

 

Press 1, wait for announcement, press 1.

Outside U.S. and Canada

303-678-2015, press 1

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Maxtor 84320D4, 86480D6, 88400D8, 83240D3, 82160D2 specifications Service and Support, Service Policy, No Quibble Service

82160D2, 84320D4, 2160, 83240D3, 86480D6 specifications

Maxtor, known for its innovative storage solutions, produced several pivotal hard drive models during the late 1990s and early 2000s, namely the Maxtor 88400D8, 86480D6, 83240D3, 2160, and 84320D4. Each of these drives showcased unique features and technologies that catered to various computing needs.

The Maxtor 88400D8 stood out with its impressive storage capacity of 8.4 GB, which was considerable at the time. It employed the IDE interface, ensuring broad compatibility with most personal computers. The drive utilized a 5400 RPM spindle speed, optimizing data transfer rates for everyday applications. With a 2 MB cache, it facilitated smoother data retrieval, making it a reliable choice for both home and office use. This model exemplified Maxtor's commitment to enhancing user experience through advanced technologies.

Another noteworthy model, the Maxtor 86480D6, offered an 8.6 GB storage capacity, predicated on similar design principles as the 88400D8. It also featured a 5400 RPM spindle speed and an IDE interface. Its greater data density further improved performance, reducing the time required for searching and accessing large volumes of information. The 86480D6 was particularly favored by users with intensive storage needs, such as graphic designers and multimedia creators.

The Maxtor 83240D3, with a storage capacity of 3.2 GB, catered to users seeking a balance between performance and size. This drive also operated at 5400 RPM and featured an IDE interface. Its compact size made it an attractive option for entry-level systems and budget-conscious consumers who needed dependable storage without excessive capacity.

The Maxtor 2160 and 84320D4 models further diversified the line with distinct features suitable for different user segments. The 2160 offered 2.1 GB of storage, appealing particularly to users of basic office applications. In contrast, the 84320D4 provided 4.3 GB of space, marking a mid-range option for users requiring additional capacity without leapfrogging into high-end solutions.

All these Maxtor models incorporated technologies enhancing reliability and performance, such as Advanced Format technology, which optimized data organization, ensuring efficient use of storage space. These drives also showcased an emphasis on low power consumption, which aligned with growing concerns over energy efficiency in computing.

In summary, the Maxtor 88400D8, 86480D6, 83240D3, 2160, and 84320D4 were crucial entries in the hard drive market, bringing forth features that addressed the diverse needs of users, from casual consumers to professionals demanding superior performance. Their legacy continues to influence hard drive design and performance standards in contemporary storage solutions.