TROUBLESHOOTING

CHECK THESE POINTS IF YOUR MAYTAG® NEPTUNE® TOP-LOAD WASHER...

Tub is Completely Full of Suds

Fills with the

Wrong

Temperature

Water

Won’t Fill

Won’t Tumble

Lid Locked Shut; Will Not Open

Is Noisy

Freshening

Your Washer

Run the washer through another complete cycle using cold water and no detergent.

Reduce detergent amount for that specific load size, soil level and water hardness.

Use high-efficiency or low-sudsing detergent specially formulated for high-efficiency washers.

Turn both faucets on fully.

Make sure temperature selection is correct.

Make sure hoses are connected to correct faucets. Flush water lines.

Check the home’s water heater. It should be set to deliver a minimum 120°F (49°C) hot water at the tap. Also check water heater capacity and recovery rate.

Disconnect hoses and clean screens. Hose filter screens may be plugged.

When warm rinse is selected, only the final rinse will be warm.The other rinses will be cold to conserve energy.

As the washer is filling, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal.

Be sure the lid is closed.

Plug cord into a live electrical outlet.

Check fuse or reset circuit breaker. Start/Pause

Open and close the lid, then push thepad.

Turn both faucets on fully.

Straighten inlet hoses.

Disconnect hoses and clean screens at faucets. Hose filter screens may be plugged.

• Check fuse or reset circuit breaker.

Open and close the lid and press the Start/Pause pad. For your safety, the washer will

not tumble or spin unless the lid is closed.

Some cycles are designed to tumble and then pause.This is normal.

Press the Start/Pause pad to stop the washer.

It may take up to two minutes for the lid lock mechanism to disengage.

A locked lid may not unlock during a power outage.

Washer should be leveled properly and sitting on a solid floor as outlined in installation instructions.

Check that the leveling leg lock nuts are tightened.

Be sure rubber feet are installed on leveling legs.

Weak floors can cause vibration and walking.

The load may be unbalanced.

For information on normal operating sounds, see page 13.

See Cleaning the Interior, page 9.

For further assistance, call Maytag Customer Assistance toll-free at 1-800-688-9900 USA or

1-800-688-2002 Canada. U.S. customers using TTY for deaf, hearing impaired or

speech impaired, call 1-800-688-2080.

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Maytag 2206679 important safety instructions Not tumble or spin unless the lid is closed