TROUBLESHOOTING
INFORMATION CODES
Information codes may be displayed to help you better understand what is occurring with the washer.
Code | Meaning | Solution |
Symbol | ||
| The washer failed to lock the lid. | Make sure nothing is obstructing the lid. Close |
| the lid and restart the cycle. | |
| The washer experienced a power failure. | Restart the cycle. If code is still displayed, |
| check to make sure power cord is securely | |
|
| plugged in. |
| The washer experienced difficulty draining. | Check for a kinked drain hose. |
| Check for a plugged stand pipe. | |
|
| Make sure lid is firmly closed. Push the Off |
| The washer has repeatedly tried to unlock the | button and then wait four minutes for the lid |
| to unlock. | |
| lid but has been unsuccessful. | OR |
|
| Unplug the washer for two minutes and plug |
| Motor not running properly. | back in. |
| Call for service. See below. | |
| The washer has tried to fill, but has not | Make sure the water faucets are open all the |
| way. | |
| reached the proper fill level. | Check for kinked hoses. |
|
| Check inlet screens on fill hoses. |
| The washer cannot spin. | Press Start/Pause to restart the washer |
| and complete the cycle. If this problem | |
| Unbalanced load prevented the washer from | persists, call for service, see below. |
| Redistribute the load, then press | |
| spinning. | Start/Pause. |
| The washer cannot spin because the load is | Remove some items from the tub and press |
| Start/Pause. If removing items does not | |
| too large. | correct the problem, call for service. See |
|
| below. |
|
| Remove item from the tub. Press |
| The washer cannot tumble because something | Start/Pause. |
| OR | |
| is blocking the tumblers. | Remove part of the load from the washer. |
|
| Press Start/Pause. |
|
| If removing item(s) does not correct the |
| The washer lid is open. | problem, call for service. See below. |
| The lid must be closed to start cycle. Close | |
| The washer lid must be opened. | the lid and press Start/Pause. |
| This is a safety feature.The lid must be opened | |
|
| before another cycle is started. |
For any codes not listed above, call Maytag Customer Assistance at
or
12
