PROBLEM | SOLUTION | ||
Display time drops | • | This is normal when the Auto Clean (select models) or Normal Wash cycle is selected and | |
or increases (select models) |
| the dishwasher decides to skip or add a drain and refill. | |
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Glasses are cloudy/ | • | Select Hi Temp Wash option. | |
spotted | • | Check water temperature. Incoming water should be 120° F (49° C). | |
| • Always use a rinse aid. | ||
| • Confirm that the cloudiness is removable by soaking the item in white vinegar for | ||
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| approximately 5 minutes. If removed, the problem is due to hard water. Adjust detergent | |
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| amount being used to match water hardness (pg. 7). Be sure detergent is fresh, stored | |
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| properly and is a high quality brand. | |
| • If cloudiness is not removable, it is etching. This is an erosion of the surface of the glassware | ||
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| and can be caused by water that is too hot, from using too much detergent or by | |
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| prewashing. Detergent needs food soil to act upon. If etching has occurred, the glassware is | |
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| permanently damaged. To prevent further etching, adjust the detergent amount to match | |
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| the water hardness, stop prewashing, and use water heating options only when incoming | |
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| water temperature is below 120° F (49° C). | |
Food soil remains | • Check water temperature. Incoming water should be 120° F (49° C). | ||
• Run hot water at the sink before starting the dishwasher. | |||
on dishes | |||
• | Check water hardness and adjust detergent amount accordingly (pg. 7). | ||
| • Use fresh detergent stored in a cool dry place. | ||
| • Select proper cycle for the soil level (pg. 8). | ||
| • Select proper option, ToughScrubTM, ToughScrubTM Plus or Hi Temp Wash (select models). | ||
| • Make sure the upper rack wash arm connector is correctly aligned in one of the water inlet | ||
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| holes (pg. 6). | |
| • Load items so they do not block the wash arms (pgs. | ||
| • Load the utensil basket with knife handles up and spoon and fork handles down. | ||
| • Do not place glasses over tines. | ||
| • Before loading, scrape off burnt on foods and wipe the starchy film from utensils used with | ||
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| pasta, rice and oatmeal. These soils require more energy than the rest of the load to clean. | |
Items washed in the | • Aluminum utensils or pans can leave marks when they rub against other items. Leave a | ||
| slight space between items. | ||
dishwasher or the |
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• | Iron deposits in the water can leave a yellow, brown or orange film on dishes or the | ||
dishwasher tub itself |
| dishwasher tub. A rust filter may be needed. Check with a water treatment company. | |
are stained/discolored | • | Separate silver or | |
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| by contact with each other during washing. | |
| • Color from tomato sauces may adhere to the interior parts of the dishwasher (pg. 12). If light | ||
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| staining has occurred, leave the door open to oxidize the stain away. Use a dishwasher | |
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| detergent that contains chlorine to better fight staining. | |
| • Certain dishwasher detergents may stain silver. Try another brand of detergent. | ||
Items not properly | • | Be sure Heated Dry is selected. | |
dried/moisture is | • Water droplets may form on the inner door as part of the drying process. | ||
• Use a rinse aid separate from the detergent like Jet Dry* or Cascade Rinse Aid* regularly, to | |||
present on the | |||
| improve drying. Turn the rinse aid selector toward the MAX setting. | ||
dishwasher interior |
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• Check water temperature. Incoming water should be 120° F (49° C). | |||
after the dry cycle | |||
• | Select Sanitize option. | ||
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| • Increase detergent amount to match water hardness (pg. 7). | ||
| • Load properly. (pgs. | ||
| • Plastic and items with | ||
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| surface which tends to collect water droplets. Towel drying may be necessary. | |
| • Glasses and cups with concave bottoms hold water and require towel drying. Locate these | ||
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| items on the more slanted side of the rack for improved results. | |
Dishware is chipped | • | Load dishes according to instructions so they do not strike each other (pgs. | |
| • Washing fine antique china/crystal in the dishwasher is not recommended. | ||
| • Do not load glasses over the tines. | ||
| • | Do not overload. | |
Sanitized light does not | • | Sanitize was not selected. | |
illuminate at the end of | • | Sanitization can only be achieved with the Auto Clean (select models), Heavy Wash, Normal | |
the cycle (select |
| Wash or Light Wash cycles. | |
• | Sanitization may not be achieved if there is an interruption of the cycle, power failure or if | ||
models) | |||
| incoming water temperature is below 120° F (49° C). | ||
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Dishwasher door will | • | Be sure adjustable racks (select models) are properly adjusted to upper or lower position | |
not close |
| (pg. 6). | |
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*Brand names are trademarks of the respective manufacturer.
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