Troubleshooting
Information codes may be displayed to help you better understand what is occurring with the washer.
Code |
|
|
Symbol | Meaning | Solution |
| Unbalanced load prevented the | Redistribute the load, press Start/Pause. |
| washer from spinning. |
|
| Door lock is open when washer is | Press Power Off pad then restart the cycle. If the |
| running. | code reappears, call for service, see below. |
| The washer failed to lock the door. | Close the door tightly and restart the cycle. |
| Water temperature control problem. | Call for service, see below. |
| The washer has tried to fill but has | Call for service, see below. |
| not reached the proper water level. |
|
| The door will not unlock. | Make sure the door is firmly closed. |
|
| Push the Power Off pad and wait two minutes for |
|
| the door to unlock. |
|
| OR |
|
| Unplug the washer for two minutes and plug back in. |
| Motor not running properly. | Call for service, see below. |
| The washer is not draining. | See Troubleshooting “The washer does not drain |
|
| and/or spin”, page 13. If problem continues, call for |
|
| service, see below. |
| The washer has tried to fill but was | Make sure the water faucets are open all the way. |
| unsuccessful. | Check for kinked hoses. |
|
| Check inlet screens on fill hoses. |
| Problem with control. | Call for service, see below. |
For any codes not listed above, call Maytag Customer Service at
11
