Troubleshooting
PROBLEM | POSSIBLE CAUSES | WHAT TO DO | |
Freezer control and | Refrigerator is in defrost mode. | Normal operation. | |
lights are on, but |
| Wait 40 minutes to see if refrigerator restarts. | |
compressor is not |
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operating |
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Refrigerator does | Refrigerator is not plugged in. | Plug in refrigerator. | |
not operate |
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Dial control in freezer is set to OFF | See page 7 to adjust controls. | ||
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| (select models). |
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| Fuse is blown, or circuit breaker needs | Replace any blown fuses. | |
| to be reset. | Check circuit breaker and reset, if necessary. | |
| Power outage has occurred. | Call local power company listing to report outage. | |
Refrigerator still | Refrigerator is malfunctioning. | Unplug refrigerator and transfer food to another | |
won’t operate |
| refrigerator. If another refrigerator is not available, | |
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| place dry ice in freezer section to preserve food. | |
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| Warranty does not cover food loss. | |
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| Contact service for assistance. | |
Food temperature | Condenser coils are dirty. | Clean according to the chart. | |
is too cold |
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Refrigerator or freezer controls are set | See page 7. | ||
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| too high. |
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| Food is too close to upper left air inlet. | Relocate food. | |
Food temperature | Door is not closing properly. | Refrigerator is not level. See page 6 for details on how | |
is too warm |
| to level your refrigerator. | |
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| Check gaskets for proper seal. Clean, if necessary. | |
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| Check for internal obstructions that are keeping door | |
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| from closing properly (i.e. improperly closed drawers, | |
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| ice buckets, oversized or improperly stored containers, | |
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| etc.) | |
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| Controls need to be adjusted. | See page 7 to adjust controls. | |
| Condenser coils are dirty. | Clean according to the cleaning chart on page 19. | |
| Rear air grille is blocked. | Check the positioning of food items in refrigerator to | |
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| make sure grille is not blocked. Rear air grilles are | |
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| located under crisper drawers. | |
| Door has been opened frequently, or has | Reduce time door is open. Organize food items | |
| been opened for long periods of time. | efficiently to assure door is open for as short a time as | |
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| possible. | |
| Food has recently been added. | Allow time for recently added food to reach | |
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| refrigerator or freezer temperature. | |
Refrigerator has | Odor producing foods should be covered | Clean according to cleaning chart on page 19. | |
an odor | or wrapped. |
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| The interior needs cleaning. |
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| continued… |
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