Troubleshooting

Ice and Water

PROBLEM

POSSIBLE CAUSES

WHAT TO DO

No indicator lights

Freezer door is not closed.

Verify that freezer door is closed. Power is removed

are lit on dispenser

 

from the control when freezer door is opened.

control

Refrigerator is not plugged in.

Plug in refrigerator.

 

 

Fuse is blown, or circuit breaker needs to

Replace any blown fuses.

 

be reset.

Check circuit breakers for any tripped circuits.

 

Power outage has occurred.

Call local power company listing to report outage.

 

 

 

 

Refrigerator is in Sabbath Mode (select

See Sabbath Mode page 12.

 

models).

 

Ice or water are

Freezer door is not closed.

Verify that freezer door is closed. Power is removed

not dispensed

 

from the control when freezer door is opened.

when pads are

Controls are in lock mode (select models).

See Dispenser Lock page 12.

pressed

 

 

Water tank is filling.

At initial use, there is an approximate one- to two-

 

 

 

minute delay in dispensing while the internal water

 

 

tank is filling.

 

 

 

 

Ice maker has just been installed or a

Wait 24 hours for ice production to begin or for ice

 

large amount of ice has been used.

maker to restock after emptied.

 

Water filter is clogged or needs to be

Change water filter (see page 13).

 

changed.

 

 

 

 

Ice maker is not

Ice maker has just been installed or a

Wait 24 hours for ice production to begin or for ice

producing enough

large amount of ice has been used.

maker to restock after emptied.

ice or ice is

 

 

Water pressure is too low.

Low water pressure can cause valve to leak.

malformed

 

Water pressure must be between 35 to 100 pounds

 

 

per square inch to function properly. A minimum

 

 

pressure of 35 pounds per square inch is

 

 

recommended for refrigerators with water filters.

 

Water filter is clogged or needs to be

Change water filter (see page 13).

 

changed.

 

 

 

 

Ice maker is not

Ice maker arm is up.

Confirm ice maker arm is down. See Automatic Ice

producing ice

 

Maker page 15.

 

Household water supply is not reaching

See Connecting the Water Supply pages 4 and 5.

 

water valve.

 

 

Copper tubing has kinks.

Turn off water supply and remove kinks.

 

 

If kinks cannot be removed, replace tubing.

 

Water pressure is too low.

Water pressure must be between 35 to 100 pounds

 

 

per square inch to function properly.

 

 

A minimum pressure of 35 pounds per square inch is

 

 

recommended for refrigerators with water filters.

 

 

 

 

Check freezer temperature.

See Temperature Controls page 7 to adjust controls.

 

 

Freezer must be between 0° to 2° F (-18° to -17° C)

 

 

to produce ice.

 

Ice bin is not installed properly.

See Ice Storage Bin page 9.

 

Improper water valve was installed.

See Connecting the Water Supply pages 4 and 5.

 

 

Self-piercing and 316" saddle valves cause low water

 

 

pressure and may clog the line over time. The

 

 

manufacturer is not responsible for property damage

 

 

due to improper installation or water connection.

Water filter

Water filter needs to be replaced.

If filter is not available, replace with bypass filter.

indicator light is

 

See Water Filter page 13.

red

Filter indicator sensor needs to be reset.

See Filter Status Indicator Light page 12.

 

 

 

 

 

continued…

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Maytag 12842130, MZD2665HEQ manual Ice and Water, See Sabbath Mode