Troubleshooting

PROBLEM

POSSIBLE CAUSES

WHAT TO DO

Ice forms in inlet

Water pressure is low.

Water pressure must be between 35 to 100 pounds per

tube to ice maker

 

square inch to function properly.

 

 

A minimum pressure of 35 pounds per square inch is

 

 

recommended for refrigerators with water filters.

 

Saddle valve not open completely.

Open saddle valve completely.

 

Freezer temperature is too high.

See Temperature Controls page 7. Freezer temperature

 

 

should be between 0° to 2° F (-18° to -17° C).

Refrigerator is

Plastic tubing was used to complete

The manufacturer recommends using copper tubing for

leaking water

water connection.

installation. Plastic is less durable and can cause

 

 

leakage. The manufacturer is not responsible for

 

 

property damage due to improper installation or

 

 

water connection.

 

Improper water valve was installed.

See Connecting the Water Supply pages 4 and 5. Self-

 

 

piercing and 316" saddle valves cause low water pressure

 

 

and may clog the line over time. The manufacturer is

 

 

not responsible for property damage due to

 

 

improper installation or water connection.

Water flow is

Water pressure is low.

Water pressure must be between 35 to 100 pounds per

slower than normal

 

square inch to function properly. A minimum pressure

 

 

of 35 pounds per square inch is recommended for

 

 

refrigerators with water filters.

 

Saddle valve not open completely.

Open saddle valve completely.

 

Improper water valve was installed.

See Connecting the Water Supply pages 4 and 5. Self-

 

 

piercing and 316" saddle valves cause low water pressure

 

 

and may clog the line over time. The manufacturer is

 

 

not responsible for property damage due to

 

 

improper installation or water connection.

 

Copper tubing has kinks.

Turn off water supply and remove kinks.

 

 

If kinks cannot be removed, replace tubing.

 

Water filter is clogged or needs to be

Change water filter (see page 13).

 

changed.

 

 

Water valve not opened completely.

Open water valve completely and check for leaks.

 

 

The minimum flow at dispenser is approximately

 

 

10 fluid ounces in nine seconds with a new filter in

 

 

place or approximately 10 fluid ounces in five seconds

 

 

without a filter.

Dispenser water

Refrigerator has been recently installed.

Allow approximately 12 hours for water in holding tank

is not cold

Water supply in holding tank has been

to chill.

 

depleted.

 

 

Water has settled into water lines

Discard first glass of water and refill.

 

outside holding tank and has warmed to

 

 

room temperature.

 

Water appears

Air or air bubbles in water.

This is normal when first using the dispenser and will

cloudy

 

disappear with use.

Particles in water

Carbon dust from water filter cartridge.

Initial water ejected through cartridge may contain

and/or ice cubes.

 

harmless carbon dust flushed from cartridge.

 

 

Particles are safe for consumption.

 

 

Will disappear after the first few uses.

 

Concentrations of minerals in water will

Particles are not harmful and naturally occur in water

 

form particles when water becomes

supplies.

 

frozen and melts.

 

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Image 28
Maytag MZD2665HEQ, 12842130 manual See Connecting the Water Supply pages 4 and 5. Self