Maytag W10385090A, W10385091A - SP Troubleshooting, If you experience, Possible Causes, Solution

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.maytag.com/help

for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Dryer Results (cont.)

Clothes are not drying	The load is too large and heavy	Separate the load to tumble freely.
satisfactorily or drying	to dry quickly.
times are too long
	Dryer sheets are blocking the grille.	The air outlet grille is just inside the door, behind the lint screen.
		Check that it is not blocked by a dryer sheet.
		Use only one dryer sheet, and use it only once.
	The dryer is located in a room with	Proper operation of dryer cycles requires temperatures above
	temperature below 45ºF (7ºC).	45ºF (7ºC).
	The dryer is located in a closet.	Closet doors must have ventilation openings at the top
		and bottom of the door. The front of the dryer requires
		a minimum of 1" (25 mm) of airspace, and, for most
		installations, the rear of the dryer requires 5" (127 mm).
		See “Installation Instructions”.
Cycle time is too short	The load may not be contacting the	Level the dryer. See “Installation Instructions”. All four dryer
	sensor strips on Sensor Cycles.	feet should be in firm contact with the floor.
	Clothes are coming out of the	Under certain environmental or installation conditions you
	Refresh cycle with damp or wet	may experience underdrying. Select the Auto Refresh cycle
	spots.	(20 min. default time), which can be customized by selecting
		High temperature. The cycle time will automatically be
		calculated based on the size of your load.
	The sensor cycle is ending early.	Change the dryness level setting on Sensor Cycles. Increasing
		or decreasing the dryness level will change the amount of
		drying time in a cycle. If loads are consistently ending too
		early, see also “Changing the Sensor Cycle settings to increase
		drying time”.
Lint on load	Lint screen is clogged with lint.	Clean lint screen before each load.
Stains on load	Improper use of dryer sheets.	Add dryer sheets at the beginning of the cycle. Dryer sheets
		added to a partially dried load can stain your garments.
		Do not use dryer sheets with steam cycles.
Stains on drum	Loose dyes in clothes.	Drum stains are caused by dyes in clothing (usually blue
		jeans). These will not transfer to other clothing.
Loads are wrinkled	The load was not removed from	On steam models, select Auto or Custom Refresh cycle to
	dryer at the end of the cycle.	tumble the load with water and heat. On non-steam models,
		select Freshen Up. These cycle are best for smoothing out
		wrinkles and reducing odors from loads consisting of wrinkle-
		free cotton, cotton-polyester blends, common knits, and
		synthetic garments.
		NOTE: Refer to garment care label instructions. Dry clean only
		garments are not recommended.
	The dryer was overloaded.	Dry smaller loads that can tumble freely. When using the Auto
		Refresh cycle (on steam models), adjust the time based on
		the load size. Results may also vary depending on fabric type.
		This cycle is best for reducing wrinkles and odors from loads
		consisting of wrinkle-free cotton, cotton-polyester blends,
		common knits, and synthetics.
Loads are wrinkled	For steam cycles, the water is not	Make sure water is connected to the dryer. Check that water
(Steam models only)	properly connected with the dryer.	inlet hose is connected to both the faucet and dryer’s water
		inlet valve. Check that the water supply is turned on.

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