TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.maytag.com/help

for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Dryer Operation

 

Dryer will not run

Door not closed completely.

Make sure the dryer door is closed completely.

 

 

 

 

 

 

 

 

START/PAUSE button not pressed

Press and hold the START/PAUSE button 2–5 seconds.

 

 

 

firmly or held long enough.

 

 

 

 

 

 

 

 

 

Household fuse is blown or circuit

There may be 2 household fuses or circuit breakers for the

 

 

 

breaker has tripped.

dryer. Check that both fuses are intact and tight, or that both

 

 

 

 

circuit breakers have not tripped. Replace the fuses or reset the

 

 

 

 

circuit breaker. If the problem continues, call an electrician.

 

 

 

 

 

 

 

 

Incorrect power supply.

Electric dryers require 240-volt power supply.

 

 

 

 

Check with a qualified electrician.

 

 

 

 

 

 

 

 

Wrong type of fuse.

Use a time-delay fuse.

 

 

 

 

 

Dryer will not heat

Household fuse is blown or circuit

The drum may be turning, but you may not have heat. Electric

 

 

 

breaker has tripped.

dryers use 2 household fuses or circuit breakers. Replace the

 

 

 

 

fuses or reset the circuit breaker. If the problem continues, call

 

 

 

 

an electrician.

 

 

 

 

 

 

 

 

Incorrect power supply.

Electric dryers require 240-volt power supply.

 

 

 

 

Check with a qualified electrician.

 

 

 

 

 

 

 

 

Supply line valve not open.

For gas dryers, make sure that the valve on the gas supply line

 

 

 

 

is open.

 

 

 

 

 

 

Unusual Noise

 

 

 

Humming or whining

Water valve on dryer is running.

The water valve on the dryer is used during the Steam function. If

 

noise with Steam cycle

 

the dryer has just been installed or unused for an extended period,

 

selected

 

the valve may be louder and run longer. This is normal.

 

 

 

 

 

 

Thumping noise

Dryer hasn’t been used in a while.

This is normal. The thumping sound should diminish after a few

 

 

 

 

minutes of use.

 

 

 

 

 

 

Rattling or vibrating

A small object caught between the

Check the front and rear edges of the drum for small objects. Clean

 

noise

edges of dryer drum.

out pockets before laundering.

 

 

 

 

 

 

 

 

Dryer isn’t properly leveled.

The dryer may vibrate if not properly installed. See the

 

 

 

 

“Installation Instructions.” All four dryer feet should be in firm

 

 

 

 

contact with the floor.

 

 

 

 

 

 

 

 

Clothing is balled up in dryer.

When balled up, the load will bounce, causing the dryer to

 

 

 

 

vibrate. Separate the load items and restart the dryer.

 

 

 

 

 

Clicking noise

Gas valve operating.

On gas dryers, you may hear the gas valve clicking as it opens and

 

 

 

 

closes. This is normal.

 

 

 

 

 

 

Dryer Results

 

 

 

 

 

 

 

Clothes are not drying satisfactorily or drying times are too long

 

Lint screen is clogged with lint.

Clean lint screen before each load.

 

 

 

 

The exhaust vent or outside

Run the dryer for 5–10 minutes. Hold your hand under

 

exhaust hood is clogged with lint,

the outside exhaust hood to check air movement. If you

 

restricting air movement.

do not feel air movement, clean exhaust system of lint

 

 

or replace exhaust vent with heavy metal or flexible metal vent.

 

 

See “Installation Instructions”.

 

 

 

 

The exhaust vent is not the correct

Check that the exhaust vent is not too long or has

 

length.

too many turns. Long venting will increase drying times.

 

 

See “Installation Instructions”.

 

 

 

 

The dryer is not level.

Clothes not contacting the moisture sensors during Automatic

 

 

cycles. See “Level the Dryer” in the Installation Instructions.

 

 

 

 

The exhaust vent diameter is not

Use 4" (102 mm) diameter vent material.

 

the correct size.

 

 

 

 

 

The Air Only temperature setting

Select the right temperature for the types of garments

 

has been selected.

being dried. See “Cycle Guide”.

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Maytag W10388781A-SP warranty Troubleshooting, If you experience Possible Causes Solution, Dryer Operation, Unusual Noise

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