McAfee Version 7.0 manual Product Support and Customer Service

Product Support and Customer	A
Service

Contacting Customer Service and Technical Support

For Product Support and Customer Service, please visit http://www.mcafeehelp.co.uk. Our support Web site offers 24-hour access to solutions to the most common support requests in our easy-to-use 3 step Answer Wizard. You may use our advanced options, which include a Keyword Search and our Help Tree, a tool designed for the more knowledgeable user in mind.

If you cannot find a solution to your problem, you may also access our FREE Chat Now! and E-mail Express! options. Chat and E-mail enables you to quickly reach our qualified support engineers and customer service agents, through the Internet, at no cost. Phone support information can also be obtained from our self-help web site at: http://www.mcafeehelp.co.uk.

About McAfee-at-home.com

McAfee is famous for its dedication to customer satisfaction. We continue this tradition by making our site on the World Wide Web a valuable resource for answers to your questions about McAfee Consumer Products. We encourage you to visit us at http://www.mcafee-at-home.com and make this your first stop for all of your product needs.

Emergency Support

If you installed a McAfee retail product into your computer and a computer-related emergency arises that prevents you from connecting to the Internet, you may call the telephone number displayed below to obtain a technical support callback.

Emergencies consist of the following:

nYour computer cannot connect to the Internet.

nYour computer was attacked by a virus and it cannot connect to the Internet.

nYour computer freezes after installing a McAfee product.

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