Product Support and Customer Service
nYou would like to speak with a customer service agent to purchase a McAfee product, rather than make a purchase at our eStore.
For a technical support callback, please be sure to leave your complete name and telephone number; and our expert technical support representatives and customer service agents will return your call as soon as possible.
When we call you, please have the following information readily available:
nThe version number of you McAfee software. You can locate this information by selecting Help > About.
nThe Windows operating system and version number
nAmount of memory (RAM)
nModel name of hard disk (internal/external)
nExtra card, boards, or hardware
nA complete description of the problem, for example, the EXACT error message as it appears on screen, what actions did you performed before you received the error message, is the error persistent, can you duplicate the problem.
Contact addresses:
Network Associates International B.V. | Customer Service |
P.O. Box 58326 | McAfee Consumer Products |
1040 HH Amsterdam | Apollo Contact Centre |
The Netherlands | Units |
| Apollo road, Belfast BT12 6 HP |
| UK |
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