Maintenance and Service Guide
Page
Safety warning notice
Contents
Illustrated Parts Catalog
Removal and Replacement Procedures
Vii
Product Description
Features
Product Description
Resetting the Computer
Power Management
External Components
Front Components
Component Function
Front Components
Left-Side Components
Left-Side Components
Right-Side Components
Right-Side Components
Keyboard Components
Fn key
Keyboard Components
Top Components, Part
Top Components, Part
Top Components, Part
Top Components, Part
Top Components, Part
Touchpad Components
Bottom Components
Bottom Components
Design overview
Changing the Language of the Setup Utility
Setup Utility in Windows XP
Displaying System Information
Navigating and Selecting in the Setup Utility
Select Exit Load Setup Defaults, and then press f10
Restoring Default Settings in the Setup Utility
Closing the Setup Utility
Using Advanced Setup Utility Features
Main Menu
Main Menu
Select To Do This
System Configuration Menu
System Configuration Menu
Security Menu
Security Menu
CD-ROM
Diagnostics Menu
Setup Utility in Windows Vista
Navigating and Selecting in the Setup Utility
Select Exit Load Setup Defaults, and then press enter
Setup Utility Menus
Main Menu
CD-ROM
Diagnostics Menu
Option is called the Primary Hard Disk Self
Test
Troubleshooting Flowcharts Overview
Troubleshooting Flowcharts
Flowchart 2.14-No OS Loading, Optical Drive
Flowchart No Power Part
Flowchart 2.1-Initial Troubleshooting
Flowchart 2.2-No Power, Part
Flowchart 2.3-No Power, Part
External
Flowchart 2.4-No Power, Part
Flowchart 2.5-No Power, Part
Flowchart 2.6-No Video, Part
Flowchart No Video Part
Flowchart 2.7-No Video, Part
Reseat power Cord in docking Device Power outlet
Flowchart 2.8-Nonfunctioning Docking Device if applicable
Flowchart 2.9-No Operating System OS Loading
Loading
Flowchart 2.10-No OS Loading, Hard Drive, Part
Flowchart No OS Loading Hard Drive, Part
Flowchart 2.11-No OS Loading, Hard Drive, Part
Flowchart 2.12-No OS Loading, Hard Drive, Part
Flowchart 2.13-No OS Loading, Diskette Drive
Flowchart 2.14-No OS Loading, Optical Drive
Flowchart 2.15-No Audio, Part
Flowchart 2.16-No Audio, Part
Cmos
Flowchart 2.17-Nonfunctioning Device
Flowchart 2.18-Nonfunctioning Keyboard
Pointing device Not operating Properly Connect computer
Flowchart 2.19-Nonfunctioning Pointing Device
Flowchart 2.20-No Network/Modem Connection
Serial Number Location
Illustrated Parts Catalog
Computer Major Components
Speaker assembly
Spare Parts Computer Major Components
Item Description Number
Computer Major Components
Item Description Number Keyboards
Display lid switch module includes display lid
Top cover support trim
Plastics Kit
Computer Major Components
Spare Part
13 USB/magnetic board includes USB/magnetic board cable
System boards
Computer Major Components
Optical drive connector board
ExpressCard assembly
Power connector assembly includes power
Description Number Processors include thermal pad
Computer Major Components
Batteries
Description Number
Computer Major Components
Item Description Number Mini Card modules
Computer Major Components
Spare Parts Computer Major Components
Computer Major Components
Spare Parts Computer Major Components
Computer Major Components
Item Description Number Optical drives include bezel
Display Assembly Components
Display Assembly Components Spare Part Number Information
Description Number Display bezels
Display inverters
Wireless antenna transceivers and cables
Camera module
Display panels
Mass Storage Devices Spare Part Number Information
Mass Storage Devices
Optical drives
Description Number Hard drives
Plastics Kit
Item Description Number Plastics Kit 432981-001
Plastics Kit Spare Part Number Information
Cable Kit
Item Description Number Cable Kit 434677-001
Cable Kit Spare Part Number Information
Spare Parts Miscellaneous
Miscellaneous
Remote control, ExpressCard
Description Number HP Remote Control
Wireless laser mouse
Power cords for use with all computer models
432983-001
Sequential Part Number Listing
Spare Parts Sequential Part Number Listing
Spare Part Number Description
South Korea
Netherlands
Spare Parts Sequential Part Number Listing
Spare Parts Sequential Part Number Listing
Dv9000
Model dv9000
Spare Parts Sequential Part Number Listing
Spare Part Number Description
Dv9200
Tools Required
Removal and Replacement Preliminaries
Plastic Parts
Service Considerations
Preventing Damage to Removable Drives
Preventing Electrostatic Damage
Packaging and Transporting Precautions
Use the following grounding precautions at workstations
Workstation Precautions
Grounding Equipment and Methods
Static-Shielding Materials
Typical Electrostatic Voltage Levels
Relative Humidity Event 10% 40% 55%
Material Use Voltage Protection Level
Removal and Replacement Procedures
Disassembly Sequence Chart
Disassembly Sequence Chart
Serial Number
# of Screws Removed
Start Help and Support Contact support
RTC Battery Mini Card Module
System Board Fan/Heat Sink Assembly
Battery Spare Part Number Information
Preparing the Computer For Disassembly
Reverse the above procedure to install the battery
Hard Drive
Hard Drive Spare Part Number Information
Hard Drive Bracket Kit
Removing the Hard Drive Covers
Removing the Hard Drive
Removing the Hard Drive Bracket
Computer Feet
Memory Module Spare Part Number Information
Memory Module
Removing the Memory Module Compartment Cover
Reverse the above procedure to install a memory module
RTC Battery Spare Part Number Information
RTC Battery
Mini Card Module Spare Part Number Information
Mini Card Module
802.11b/g Wlan Mini Card module for use in the countries
Reverse the above procedure to install a Mini Card module
Optical Drive Spare Part Number Information
Optical Drive
Removing the Optical Drive
Removing the Optical Drive Bracket
Switch Cover Spare Part Number Information
Switch Cover
Releasing the Switch Cover
Reverse the above procedure to install the switch cover
Keyboard Spare Part Number Information
Keyboard
Removing the Keyboard Screw, Part
Removing the Keyboard Screws, Part
Releasing the Keyboard
Disconnecting the Keyboard Cable
Speaker Assembly Spare Part Number Information
Speaker Assembly
Reverse the above procedure to install the speaker assembly
Power Button Board Spare Part Number Information
Power Button Board
Removing the Power Button Board
Display Assembly Spare Part Number Information
Display Assembly
Removing the Display Assembly Screws
Disconnecting the Display Cables
Removing the Display Assembly
Removing the Display Bezel Screws
Display Assembly Subcomponents Spare Part Number Information
Removing the Camera Module
Removing the Display Inverter
Removing the Display Panel
Removing the Display Hinges
Removing the Wireless Antenna Transceivers and Cables
Removing the Microphones
Removing the Camera Cable
Top Cover Spare Part Number Information
Top Cover
Removing the Top Cover Screws, Part
Removing the Top Cover Screws, Part
Disconnecting the Top Cover Cables
Removing the Top Cover Screws, Part
Reverse the above procedure to install the top cover
Wireless Switch Board Spare Part Number Information
Wireless Switch Board
Removing the Wireless Switch Board
Removing the Wireless Switch Board
Audio Board Spare Part Number Information
Audio Board
Reverse the above procedure to install the audio board
Bluetooth Module Spare Part Number Information
Bluetooth Module
Reverse the above procedure to install the Bluetooth module
USB/Magnetic Board Spare Part Number Information
19 USB/Magnetic Board
Removing the USB/Magnetic Board
ExpressCard Assembly Spare Part Number Information
ExpressCard Assembly
Removing the ExpressCard Slot Bezel
Removing the ExpressCard Assembly
Top Cover Support Trim Spare Part Number Information
Top Cover Support Trim
Removing the Top Cover Support Trim Screws
Removing the Top Cover Support Trim
Display Lid Switch Module Spare Part Number Information
Display Lid Switch Module
Removing the Display Lid Switch Module
Power Connector Assembly Spare Part Number Information
Power Connector Assembly
Removing the Power Connector Assembly Bracket
Removing the USB Board
Releasing the Power Connector Assembly
System Board Spare Part Number Information
System Board
Removing the System Board Screw, Part
Removing the System Board Screws, Part
Removing the System Board
Removing the System Board Cables
Fan/Heat Sink Assembly Spare Part Number Information
25 Fan/Heat Sink Assembly
Removing the Fan/Heat Sink Assembly
Thermal Pad and Thermal Paste Locations
Removing the Heat Sink
Thermal Pad and Thermal Paste Locations
Processor Spare Part Number Information
Processor
Keyboard Section
Reverse the above procedure to install the processor
Dimensions
Stand-alone power requirements
Computer
Relative humidity noncondensing
Temperature
Maximum altitude unpressurized
Shock
Inch, WSXGA+, TFT Display
Inch, WXGA+, TFT Display
Hard Drives
100-GB 80-GB Dimensions
Energy
Primary 8-cell, Li-Ion Battery
Applicable disc Read Write
DVD/CD-RW Combo Drive
Center hole diameter
Disc diameter
Disc thickness
Access time
Track pitch
Audio output level
DVD±RW/R CD-RW Double-Layer Combo Drive
DVD-RW
Hardware DMA System Function
System DMA
Hardware IRQ System Function
System Interrupts
IRQ12
Address hex
System I/O Addresses
System I/O Addresses
NIC
Memory Map Address hex
System Memory Map
System Memory Map
Color Qty Length Thread Width Silver Where used
Table A-1 Phillips PM3.0×3.0 Screw
Head
Head Color Qty. Length Thread Width
Table A-2 Captive Phillips PM2.0×5.0 Screw
Table A-3 Phillips PM2.0×11.0 Screw
Color Qty Length Thread Width Silver 11.0 mm Where used
Table A-4 Phillips PM2.5×8.0 Screw
Color Qty Length Thread Width Black Where used
Table A-4 Phillips PM2.5×8.0 Screw
Table A-4 Phillips PM2.5×8.0 Screw
Table A-4 Phillips PM2.5×8.0 Screw
Table A-4 Phillips PM2.5×8.0 Screw
Table A-4 Phillips PM2.5×8.0 Screw
Table A-4 Phillips PM2.5×8.0 Screw
Phillips PM2.5×8.0 Screw Location
Table A-4 Phillips PM2.5×8.0 Screw
Table A-5 Phillips PM2.0×3.0 Screw
Table A-5 Phillips PM2.0×3.0 Screw
Table A-5 Phillips PM2.0×3.0 Screw
Table A-6 Phillips PM2.0×5.0 Screw
Table A-7 Phillips PM2.5×7.0 Screw
Table A-8 Silver Phillips PM2.5×5.0 Screw
Table A-8 Silver Phillips PM2.5×5.0 Screw
Table A-8 Silver Phillips PM2.5×5.0 Screw
Silver Phillips PM2.5×5.0 Screw Location
Table A-8 Silver Phillips PM2.5×5.0 Screw
Table A-8 Silver Phillips PM2.5×5.0 Screw
Table A-8 Silver Phillips PM2.5×5.0 Screw
Table A-8 Silver Phillips PM2.5×5.0 Screw
Table A-8 Silver Phillips PM2.5×5.0 Screw
Table A-9 Black Phillips PM2.5×5.0 Screw
Black Phillips PM2.5×5.0 Screw Location
Table A-10 Phillips PM2.0×4.0 Screw
Table A-11 Phillips PM2.5×6.0 Screw
Recovering System Information
Backup and Recovery in Windows XP
Backing Up Your Information
Using System Restore Points
Restoring to a Previous Date and Time
Creating Recovery Discs
Backup and Recovery in Windows XP
Reinstalling Preinstalled Programs and Drivers
Reinstalling Software Programs and Drivers
Reinstalling Programs from Discs
Performing a Recovery
Recovering from the Recovery Discs
Select Start All Programs System Recovery PC Recovery
Deleting the Recovery Partition on the Hard Drive
» Select Start Help and Support
Updating Reinstalled Software
Backup and Recovery in Windows Vista
Backup and Recovery in Windows Vista
Select Start Control Panel System and Maintenance System
Creating Recovery Discs
Select Start All Programs Recovery Manager Recovery Manager
Select Start Control Panel Programs Uninstall a program
Performing a Recovery
Deleting the Recovery Partition on the Hard Drive
Updating Reinstalled Software
Display Component Recycling
Display Component Recycling
Removing the Display Bezel Screw Covers and Screws
Removing the Display Bezel
Removing the Display Inverter Board
Removing the LCD Panel
Removing the LCD Panel Frame Screws
Removing the LCD Panel Frame
Removing the Backlight Cover
Releasing the Backlight Cables
Removing the Backlight Frame
Slide the backlight out of the backlight frame
Releasing the LCD Panel
Remove the LCD panel
Table E-1 Universal Serial Bus
Pin Signal
Table E-2 RJ-45 Network
Table E-3 Video-Out
Table E-4 External Monitor
Table E-5 RJ-11 Modem
Table E-7 Audio-Out Headphone
Table E-6 Audio-In Microphone
Conductor Power Cord Set
Power Cord Set Requirements
General Requirements
Conductor Power Cord Set Requirements
Country/Region-Specific Requirements
Country/Region Accredited Agency Applicable Note Number
Kema
Index
Index
Spare part number 3-9,3-37,5-62 ExpressCard slot
Index-4
Index-5
Troubleshooting 2-24,2-33num lock key
Index
Index-8
Index-9