![Product Support](/images/new-backgrounds/49235/4923537x1.webp)
Product Support
CONSUMER SERVICES
For problems with your Canister Steam System, please refer to the Troubleshooting guide located on Page 17 of this manual. Additional inquiries should be directed to our consumer support services through our website, www.mccullochsteam.com.
If you do not have internet access, you may also contact our Consumer Service Department by telephone, at
NOTE: In order for our Consumer Service representatives to help you as quickly and efficiently as possible, please have the following information ready before calling:
•Purchase information (where and when you purchased this product)
•Copy of purchase receipt / proof of purchase
•Product serial number (located on electrical specification label on back of unit)
•Date code
PRODUCT SPECIFICATIONS
MODEL |
| MC1375 |
| ||
VOLTAGE |
| 120V |
POWER |
| 1500W |
WATER CAPACITY |
| 48 oz. (1,420 ml) |
HEATING TIME |
| |
CONTINUOUS STEAM TIME |
| 45 min high, 90 min low (approximate) |
UNIT WEIGHT |
| 11 lbs. (5.0 kg.) |
UNIT DIMENSIONS |
| 15.55" x 12.13" x 10.50" (39.5 cm x 30.8 cm x 26.7 cm) |
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Warranty Information
What is covered
McCulloch® is a licensed brand of Steamfast, a division of Vornado Air, LLC (“Steamfast”). Subject to the terms and condi- tions of this
In the event Buyer notifies Steamfast of a defect in the Product within the Warranty Period, Steamfast will replace the Product and/or defective component parts, as applicable and necessary. Any such replacement will be made at no charge to Buyer for parts or labor, provided that Buyer shall be responsible for all shipping and transportation costs associated with returning the Product to Steamfast for inspection and covered replacement.
What is not covered
This Warranty shall not be applicable to damage or loss caused in whole or in part by:
•Repairs, modifications or alterations to the Product by anyone other than Steamfast.
•Use or operation of the Product outside the permitted or intended uses described by Steamfast in the Owner’s Guide, or other careless operation, handling, misuse, or abuse of the Product.
•Lack of proper maintenance or timely cleaning of the Product as specified in the Owner’s Guide.
•Use of the Product other than for normal household purposes.
•Normal wear and tear.