Troubleshooting
PROBLEM
POSSIBLE CAUSE
SOLUTION
Unit fails to heat up. | Unit is not plugged in. | Plug power cord into electrical outlet. | ||
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| Household circuit breaker / ground | Reset circuit breaker / ground | |
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| fault interrupter has tripped or | fault interrupter, or replace fuse. | |
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| blown a fuse. | If you need assistance, contact a | |
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| licensed electrician. | |
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| Unit is damaged or otherwise in | Immediately cease usage and | |
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| need of repair. | unplug. Contact Consumer | |
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| Service for further assistance | |
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| (see Page 19 for details). | |
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| Boiler is empty. | Refer to Filling Boiler procedure | |
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| on Page 13. | |
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| Mineral | Refer to Mineral | |
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| on Page 16 for cleaning procedure. | |
Steam output is weak or | Water level in Boiler is running | Refer to Filling Boiler procedure | ||
intermittent. | low. | on Page 13. | ||
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| Mineral | Refer to Mineral | |
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| on Page 16 for cleaning procedure. | |
Excessive amount of water in | Water condensation in Steam | Point nozzle towards sink, tub or | ||
steam. | Hose. | ground and shake while pressing | ||
NOTE: Unit produces wet steam |
| Steam Trigger. Continue until | ||
| excess water is released. | |||
– it is normal for steam to |
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Boiler has been | Filling the Boiler with more | |||
contain some amount of water. | ||||
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| overfilled. | than 48 oz. (1,420 ml.) of water | |
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| interferes with steam production, | |
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| resulting in water condensation | |
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| in steam. | |
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| Always fill unit with correct amount | |
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| of water. (see Page 13 for details) | |
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Accessories do not stay firmly | Accessories not properly installed. | Check to make sure that acces- | ||
connected to Steam Nozzle. |
| sories are properly connected, per | ||
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| procedures on Pages | |
Floor surfaces appear cloudy or | Microfiber Pad is dirty. | Replace Microfiber Pad with a | ||
streaky after steaming. |
| clean one. | ||
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| Hard water residue on floor. | Switch to distilled or | |
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Pressure Gauge will not reach 4 | Variances in environmental tem- | Unit will provide optimal steam | ||
bar (58psi). | perature and amount of water in | at 2 bar. Normal pressure with | ||
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| boiler could affect the amount of | continuous steam flow is approxi- | |
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| pressure your unit will reach. | mately 2 Bar (29 PSI). |
ENGLISH 17