Mega System Tech PM0425-04 manual Xxxx

COPYRIGHT © 2003 MERIT INDUSTRIES, INC.

Merit Industries, Inc.

Troubleshooting Guide for Megatouch FORCE™ Games continued

	PROBLEM				CORRECTIVE ACTION
•	game locks up or	•	Check the output voltages from the power supply:
	resets while	Enhance SFX 1211J
	being played or
	in the attract	Red wire		+5 volt
	mode	Yellow wire +12 volt
•	no movement on	Blue wire		-12 volt
		White wire +5 volt power good
	the screen
		Violet wire		+5 volt VSB
•	power has to be
		Black wire		ground
	cycled off and on
		Brown wire +3.3 volt
	to get the game
	to function again	•	Clean the vents and the fans of any dust and dirt that may interfere
			with airflow.
		•	Clean the CPU cooling fan on the motherboard.
		•	Replace the CPU cooling fan if it is not operating properly.
		•	Reseat the DIMM on the motherboard.
		•	Clear memory with the following procedure:
			•	Turn off the game.
			•	Press and hold the “Setup” and “Calibrate” buttons.
			•	Turn the game on and keep holding the buttons until the
				screen displays “TWO BUTTON CLEAR DETECTED
				RELEASE BUTTONS”. This should take about 30 seconds.
			•	Release the buttons. This will clear high scores, clear the
				books and reset options, and reset the game menu and coin
				menu to their factory settings.
		•	Perform a checksum test on the hard drive:
			•	Turn off the game.
			•	Turn on DIP switch 8 on the I/O board.
			•	Turn on the game. The test will take about 10 minutes.
				•	A failure will cause the test to stop.
				•	A passed test will display “DRIVE CHECKSUM
					COMPLETE RESET ALL DIP SWITCHES TO REBOOT
					MACHINE”.
			•	With power on, turn off DIP switch 8.
•	game locks up	•	Check the program number on the security key. It should be
	with “invalid key		compatible with the program on the hard drive.
	for version	•	Check the contacts on the security key socket. Lift up on the contact
	PG3002 – V		on the bottom of the socket and make sure there is a good
	XXXX”		connection to the base of the security key.
		•	Check the USB cable that connects the I/O board to the
			motherboard.
		•	Check jumpers JP5 and JP6 on the I/O board. The USB cable can
			be connected to two connectors on the I/O board (J5A and J5B).
			The position of the shunts on jumpers JP5 and JP6 will enable
			either J5A or J5B. The shunts should be positioned towards the
			connector where the USB cable is connected. For more information,
			see Tech Note 55.
		•	Try another security key with the same program number or test the
			security key in another game with the same program version.
•	“INVALID KEY”	•	If the security key was replaced before the download:
	message while			•	The motherboard did not boot from the CD-ROM drive.
	downloading	•	Check that the CD-ROM drive is set as master.
	software to the	•	Check the ribbon cable connections between the CD-ROM drive
	hard drive		and the motherboard.
		•	Try another CD-ROM drive or another set of CDs.

PM0425-04 MEGATOUCH FORCE FUSION OWNER’S MANUAL 22