TROUBLESHOOTING

SYMPTOMS

 

POSSIBLE SOLUTION / CAUSE

No dial tone

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Check that the telephone line cord connectors at both ends

 

 

 

are pushed in firmly until they click.

 

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Check if another telephone line (sharing with the same line as

 

 

the unit) is off-hook or in use.

 

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If you had a power failure or had unplugged the base unit,

 

 

replace the handset on the base unit for two to five seconds to

 

 

reset the system.

Does not ring

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Check the ringer mode on the handset. Change to RING ON

 

 

mode to enable the handset ringer.

 

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Check that the telephone line cord connectors at both ends

 

 

are pushed in firmly until they click.

 

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You may have exceeded the Ringer Equivalence Number

 

 

(REN) limit of how many phones can be connected to the same

 

 

line. The REN total of all devices (printed on the bottom label

 

 

of each unit) should not exceed five (5). Disconnect the appro-

 

 

priate units to lower the REN total.

No power on the

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Check the Ni-Cd battery pack for proper connection inside the

handset unit

 

battery compartment on the handset.

 

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The handset rechargeable Ni-Cd battery pack may need

 

 

charging.

 

Does not charge

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Check the Ni-Cd battery pack for proper connection inside the

 

 

battery compartment on the handset.

 

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The charging contacts and terminals may need cleaning with

 

 

an alcohol-dampened swab.

Range is limited

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Move the base unit so that it is centrally located in your resi-

 

 

dence or office and make sure that the base unit is not located

 

 

near appliances.

 

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The handset Ni-Cd battery may be weak. Recharge the Ni-Cd

 

 

battery.

 

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Refer to the section "Improving Cordless Reception".

Interference on

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Choose an alternate channel using the SCAN button on the

reception

 

handset.

 

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Refer to the section "Improving Cordless Reception".

Excessive static

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Refer to the section "Improving Cordless Reception".

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Memorex MPH7825 manual Troubleshooting, Symptoms Possible Solution / Cause